I’ve given the required notice and the tenant refuses to let me in. What can I do?

Landlords who are unable to gain access to the rental unit after following the provisions established by the Residential Tenancies Act have two options: a) Document their efforts to enter the unit and issue a notice of early termination on the basis of substantial interference with the landlord’s enjoyment of the premises; or b)Contact the Rental Housing Enforcement Unit. They will contact the tenant and, in many circumstances, are able to secure tenant cooperation without taking legal action. You can reach them at 416-585-7214 or Toll Free 1-888-772-9277.

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