Recent changes to the Residential Tenancies Act now allow landlords the option of serving tenants documents through email. Landlords must have consent in writing by the tenant in order to be able to serve documents by email but be aware that the consent to service by email may be revoked at any time by giving notice in writing to the person or party.
For more information on serving documents visit the Landlord Tenant Board’s website and refer to Rule 3 at https://tribunalsontario.ca/documents/ltb/Rules/LTB%20Rules%20of%20Procedure.html#r3

Other methods of service for a termination notice are the following:

• handing it to the person;
• leaving the notice in the mailbox or where mail is normally delivered;
• placing the notice under the door of the rental unit;
• handing it to an adult person in the rental unit;
• sending it by courier; or
• sending it by regular mail (allow 5 days for delivery).