I posted a notice to enter a unit to do an inspection. I was unaware the tenants were out of town. Due to this, they didn’t receive the notice and are angry because they say we entered illegally. Is this true?

I do not believe this would be considered illegal entry since proper notice was given and you were unaware the tenants were out of town. You could also try calling the Rental Housing Enforcement Unit and pose this question to them to get their opinion on this issue. They can be reached at 416-585-7214 or toll-free at 1-888-772-9277.

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