It is only possible to collect the money owed to you if you have information on the tenant’s new address. It is also important to have their current employment information.
As of September 1, 2021, landlords can file an application for arrears of rent and failure to pay the utility costs with the LTB within one year from the date the tenant is no longer in possession of the rental unit. The tenant must have moved out of the rental unit on or after September 1, 2021.