According to section 27 (2) of the Residential Tenancies Act, when entering the rental property for the purpose of showing the unit to prospective buyers, a 24 hours written notice must be provided stating the reason for entry, the day of entry and a time of entry between the hours of 8:00 a.m. and 8:00 p.m. You must also provide your real estate agent with written authorization to show the property. As long as proper notice has been given, the tenant does not have the right to refuse entry.

For more information, review our RTA fact sheets entitled Selling a Rental Property and Entering the Rental Unit at https://landlordselfhelp.com/rta-fact-sheets/.