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LSHC is closed for in-person services
until further notice!
As of July 18th, LSHC is only open for phone and Zoom services.
Please Contact Us for for further details.
LSHC has new Office Hours!
As of December 5th, our office hours have changed!
Please visit our Contact Us page for more details.
Membership
You support the work of the organization when you become a member of LSHC
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Learning Modules guide you through the completion of LTB forms - avoid costly mistakes!
Landlord Learning Modules
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Ending a tenancy for landlord or purchaser's use?
The rules have changed again, learn about your rights and obligations.
Learn more
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Annual Rent Guideline
The 2023 Rent Increase Guideline is 2.5%
More Information
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Second Suites in Ontario
We have information to guide you through the process of creating a secondary suite.
Visit www.secondsuites.info
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Welcome to Landlord’s Self-Help Centre
Landlord’s Self-Help Centre is a non-profit specialty community legal clinic funded by Legal Aid Ontario and mandated to provide support to Ontario’s small landlord community exclusively. We are not a branch of or affiliated with the Landlord and Tenant Board.
LSHC provides general information, summary advice and referrals to the small landlord community across Ontario. It develops educational materials and outreach initiatives intended to help small landlords learn and gain a better understanding of their rights and responsibilities as they navigate the regulatory environment which governs residential tenancies in Ontario. LSHC is able help thousands of small landlords every year with a staff of just five community legal workers.
This site offers information, resources and learning tools addressing topics related to residential tenancies and rental relationships in Ontario to support the needs of small-scale landlords. Learn more about us
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Landlord's Self Help Centre offers a variety of helpful tools aimed at educating you and keeping you up-to-date on the industry. Be sure to check out the latest issue of The Quarterly News, browse our extensive list of Frequently Asked Questions, or listen to the latest episode of the Sound Advice for Landlords Podcast:
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Landlord Learning Videos
LSHC had produced a series of videos that address issues and questions small landlords commonly encounter over the course of a tenancy.
So, you want to be a landlord?
The videos are organized chronologically from thinking about becoming a landlord to collecting monies owed after a tenancy ends … and everything in between.
We enlisted the help of many experts to provide the need-to-know information all small landlords should be aware.
Learn More
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Section 20 of the Residential Tenancies Act, 2006 (RTA), requires landlords to keep the residential complex and rental units in a good state of repair, fit for habitation and compliant with all health and safety, and maintenance standards. Because this obligation is broad, disputes often arise regarding who is responsible for removing snow and ice, particularly in properties where tenants have sole use of certain areas. Recent caselaw has clarified how these responsibilities apply where tenants have exclusive use of certain parts of the property. This article highlights an important Ontario Court of Appeal decision that explains the distinction. “Exclusive-use areas” refer to spaces used solely by a single tenant and his or her household, such as driveways, walkways, porches, or steps belonging to a single-family home or townhouse. “Common areas” refer to spaces used by multiple tenants. In the case, Crete v. Ottawa Community Housing Corporation, 2024ONCA 459, the court makes it clear that a landlord is only responsible for the removal of snow and ice from common areas, not in exclusive-use areas. In this case, a tenant’s son slipped and fell on icy steps in front of their leased townhouse. When the tenant sued the landlord, the Landlord […]
Snow & Ice Removal Responsibilities Under the Residential Tenancies Act: Clarification from the Ontario Court of Appeal / Responsabilités en matière de déneigement et de déglaçage en vertu de la Loi de 2006 sur la location à usage d’habitation : clarification de la Cour d’appel de l’Ontario
Evidence for a Landlord and Tenant Board Hearing / Preuves à présenter à une audience de la Commission de la location immobilière
What happens after you file an L1 Application? / Qu’advient-il après le dépôt d’une requête L1?
Properly Preparing an Eviction Notice (N5, N6, N7) / Préparer correctement un avis d’expulsion (N5, N6, N7)
LTB Hearing Glossary / Glossaire des audiences de la CLI
What is a “Stay” of an Order? / En quoi consiste une « suspension » d’une ordonnance?
read more blog articles
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Frequently Asked Questions
Visit our collection of FAQs, a compilation of questions and answers related to residential tenancies and commonly encountered issues. A broad range of situations are addressed in more than 70 categories of FAQs.
These questions are based on those submitted by small landlords across Ontario – you may find that your question has been asked and answered!
Note: The FAQs should be regarded as general information. Please contact a legal service provider to assist you in finding the best solution for your individual situation.
See our FAQs
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Welcome to Landlord’s Self-Help Centre