Please take a few moments to complete one or more of our surveys:
Reopening the Landlord and Tenant Board for In–Person Services
We are seeking input from the small landlord community on whether they would want to see the Landlord and Tenant Board (LTB) reopen their offices for in-person customer service. This would include providing paper copies of forms, accepting forms for filing, and in-person hearings. We appreciate your feedback, which will help us advocate for the reopening of the LTB.
Client Satisfaction Survey
Landlord’s Self-Help Centre measures client satisfaction against service delivery standards we have established for the organization which include access to service; timeliness of service delivery; and client satisfaction with services received. The information collected through the Client Satisfaction Survey is reported to our funder annually.
Access Survey
Small Landlord Profile Survey
Landlord’s Self-Help Centre also collects data from the small community on an annual basis to reflect a variety of characteristics which provides a profile of the small landlords who comprise the secondary rental market.
Landlord’s Self Help Centre Profile Survey