- Any client information of any nature whatsoever which comes to the attention of a member of the Board of Directors or a member of a Committee for any reason is strictly confidential, and shall not be disclosed by a board member to any other person (including other board members) except for purposes of compliance with the Landlord’s Self-Help Centre complaints procedure, and then only where the client has authorized the release of such information.
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For purposes of the foregoing, “client information” includes but is not limited to the following: client name, telephone number, and address.
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All board members and volunteers shall be required to sign a confidentiality agreement upon volunteering to become involved with the Centre and/or sit on the board, whether or not actually appointed