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 LSHC is closed for in-person services

until further notice!

   

As of July 18th, LSHC is only open for phone and Zoom services. 

Please Contact Us for for further details.

                                       

                                                                                                                                                            

             

LSHC has new Office Hours!

As of December 5th, our office hours have changed!

Please visit our Contact Us page for more details.

 

Happy Holidays!

LSHC will be closed at noon on December 22, 2023 to January 1, 2024  

We'll be happy to assist you when the office reopens on Tuesday, January 2, 2024

Please use our list of resources if you need help during this time.

Membership

You support the work of the organization when you become a member of LSHC    
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Learning Modules guide you through the completion of LTB forms - avoid costly mistakes! 

Landlord Learning Modules

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Smoke-Free Policies

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Ending a tenancy for landlord or purchaser's use?

The rules have changed again, learn about your rights and obligations.

Learn more

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Annual Rent Guideline

The 2023 Rent Increase Guideline is 2.5%

More Information

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Second Suites in Ontario

We have information to guide you through the process of creating a secondary suite.

Visit www.secondsuites.info

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   Welcome to Landlord’s Self-Help Centre

Landlord’s Self-Help Centre is a non-profit specialty community legal clinic funded by Legal Aid Ontario and mandated to provide support to Ontario’s small landlord community exclusively.  We are not a branch of or affiliated with the Landlord and Tenant Board.

LSHC provides general information, summary advice and referrals to the small landlord community across Ontario. It develops educational materials and outreach initiatives intended to help small landlords learn and gain a better understanding of their rights and responsibilities as they navigate the regulatory environment which governs residential tenancies in Ontario. LSHC is able help thousands of small landlords every year with a staff of just five community legal workers.

This site offers information, resources and learning tools addressing topics related to residential tenancies and rental relationships in Ontario to support the needs of small-scale landlords.  Learn more about us

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Landlord Learning Tools

Frequently Asked Questions

Landlord's Self Help Centre offers a variety of helpful tools aimed at educating you and keeping you up-to-date on the industry. Be sure to check out the latest issue of The Quarterly News, browse our extensive list of Frequently Asked Questions, or listen to the latest episode of the Sound Advice for Landlords Podcast:

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Landlord Learning Videos

LSHC had produced a series of videos that address issues and questions  small landlords commonly encounter over the course of a tenancy.

So, you want to be a landlord?

The videos are organized chronologically from thinking about becoming a landlord to collecting monies owed after a tenancy ends … and everything in between.

We enlisted the help of many experts to provide the need-to-know information all small landlords should be aware.

Learn More

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LSHC Blog Articles

Evidence for a Landlord and Tenant Board Hearing / Preuves à présenter à une audience de la Commission de la location immobilière

The LTB’s practice direction outlining evidence requirements for hearings is available at https://tribunalsontario.ca/documents/ltb/Practice%20Directions/Practice%20Direction%20on%20Evidence.html Evidence may include pictures, videos, text messages, documents, invoices, social media posts, emails, and any other relevant piece of information that a landlord wishes to rely upon at a hearing. You must serve your evidence to the LTB and directly to the tenant and/or tenant representative 7 days before your hearing date. If you serve evidence late, the adjudicator will decide whether to permit the evidence at the hearing. They will look at why it was late and if it could have been provided by the 7-day deadline. You cannot solely upload the materials to the Tribunals Ontario Portal (TOP) to serve your tenant unless you and the tenant have signed the “Consent to Disclosure through Tribunals Ontario Portal” form located under forms at https://tribunalsontario.ca/ltb/forms-filing-and-fees/#panel1 To serve the LTB evidence, you may directly upload it on to the TOP or email it to LTB.Evidence@ontario.ca. The subject line of the email should include: the word “EVIDENCE”; the FILE Number; and the hearing date. An adjudicator is not required to review evidence before a hearing. In order to have a document entered on to the record as evidence, you […]

read more blog articles

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Frequently Asked Questions

Visit our collection of FAQs, a compilation of questions and answers related to residential tenancies and commonly encountered issues. A broad range of situations are addressed in more than 70 categories of FAQs.

These questions are based on those submitted by small landlords across Ontario – you may find that your question has been asked and answered!

Note: The FAQs should be regarded as general information. Please contact a legal service provider to assist you in finding the best solution for your individual situation.

See our FAQs

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