LSHC is closed for in-person services

until further notice!


As of July 18th, LSHC is only open for phone and Zoom services. 

Please Contact Us for for further details.




LSHC has new Office Hours!

As of December 5th, our office hours have changed!

Please visit our Contact Us page for more details.


Happy Holidays!

LSHC will be closed at noon on December 22, 2023 to January 1, 2024  

We'll be happy to assist you when the office reopens on Tuesday, January 2, 2024

Please use our list of resources if you need help during this time.


You support the work of the organization when you become a member of LSHC    

Learning Modules guide you through the completion of LTB forms - avoid costly mistakes! 

Landlord Learning Modules


Smoke-Free Policies


Ending a tenancy for landlord or purchaser's use?

The rules have changed again, learn about your rights and obligations.

Learn more

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Annual Rent Guideline

The 2023 Rent Increase Guideline is 2.5%

More Information

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Second Suites in Ontario

We have information to guide you through the process of creating a secondary suite.

Visit www.secondsuites.info


   Welcome to Landlord’s Self-Help Centre

Landlord’s Self-Help Centre is a non-profit specialty community legal clinic funded by Legal Aid Ontario and mandated to provide support to Ontario’s small landlord community exclusively.  We are not a branch of or affiliated with the Landlord and Tenant Board.

LSHC provides general information, summary advice and referrals to the small landlord community across Ontario. It develops educational materials and outreach initiatives intended to help small landlords learn and gain a better understanding of their rights and responsibilities as they navigate the regulatory environment which governs residential tenancies in Ontario. LSHC is able help thousands of small landlords every year with a staff of just five community legal workers.

This site offers information, resources and learning tools addressing topics related to residential tenancies and rental relationships in Ontario to support the needs of small-scale landlords.  Learn more about us

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Landlord Learning Tools

Frequently Asked Questions

Landlord's Self Help Centre offers a variety of helpful tools aimed at educating you and keeping you up-to-date on the industry. Be sure to check out the latest issue of The Quarterly News, browse our extensive list of Frequently Asked Questions, or listen to the latest episode of the Sound Advice for Landlords Podcast:


Landlord Learning Videos

LSHC had produced a series of videos that address issues and questions  small landlords commonly encounter over the course of a tenancy.

So, you want to be a landlord?

The videos are organized chronologically from thinking about becoming a landlord to collecting monies owed after a tenancy ends … and everything in between.

We enlisted the help of many experts to provide the need-to-know information all small landlords should be aware.

Learn More

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LSHC Blog Articles

Restoring In-Person LTB Hearings / Rétablissement des audiences de la Commission de la location immobilière en personne

On February 6th, 2024, Toronto City Council adopted motion 2024.MM14.2: Restoring In-Person Landlord and Tenant Board Hearings. This motion was brought by Councillor Paula Fletcher and seconded by Councillor Alejandra Bravo. The purpose of this motion was to make recommendations highlighting the challenges faced by landlords and tenants when accessing virtual hearings. Some of the recommendations are: a) To make in-person hearings the default format and providing Zoom hearings as an option if both landlords and tenants agree and clearly understand what this entails; and b) To have a clear procedure to follow when making a request to change the format of a hearing. Councillor Fletcher also included in her motion that the City Council needs to ask the Government of Ontario to immediately progress on all recommendations outlined in the Ontario Ombudsman’s Report. Also, to request the LTB to restore regional scheduling to improve access to housing for vulnerable people in the local community. Lastly, the motion is asking the City Council to request the LTB to reopen counter services at the Toronto South location at 15 Grosvenor Street, the Toronto East location at 2275 Midland Ave., and all other regional locations, so in-person services can be provided. These […]

read more blog articles


Frequently Asked Questions

Visit our collection of FAQs, a compilation of questions and answers related to residential tenancies and commonly encountered issues. A broad range of situations are addressed in more than 70 categories of FAQs.

These questions are based on those submitted by small landlords across Ontario – you may find that your question has been asked and answered!

Note: The FAQs should be regarded as general information. Please contact a legal service provider to assist you in finding the best solution for your individual situation.

See our FAQs

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