Timeline

LSHC’s History

Landlord’s Self-Help Centre (LSHC) has proudly served the community since 1975. To mark our 50th anniversary, we’ve created a timeline highlighting some of our most significant milestones.

LTB Delays Causing Negative Cash Flow?

1975

How it all began.

LSHC begins as Landlord Aid (referred to as Landl’Aid), founded by Lita Wisman, a small landlord from Parkdale. It initially served small landlords in Toronto’s Parkdale and High Park areas.

LTB Delays Causing Negative Cash Flow?

1977

Incorporates as a non-profit organization

Landlord Aid becomes incorparated as a non-profit organization under the name Landlord's Self-Help Centre and a community legal clinic. The clinic was mandated to assist small landlords expanding services from Toronto to all of Ontario, and funding was provided for operating costs and a staff of four employees.

LTB Delays Causing Negative Cash Flow?

1986

First quarterly newsletter

LSHC publishes the first issue of its Quarterly Newsletter to keep the small landlord community informed about legislative and procedural reforms, emerging trends, and issues of special interest.

LTB Delays Causing Negative Cash Flow?

1988

First how to guide

LSHC produces the "How to Guide" for Landlords on Eviction Procedure in Ontario. The guide provided the small landlord community with information on the current legislation and offfered giudance on completing the frequently used notices of termination, and court documents.

LTB Delays Causing Negative Cash Flow?

1998

Expands print resources

LSHC produces A Landlord’s Survival Guide to the Tenant Protection Act to provide small landlords with printed information on a variety of topics related to residential rental relationships

LTB Delays Causing Negative Cash Flow?

1999

First website

LSHC launches its first website, designed to serve as the main point of contact and information hub for small landlords.

LTB Delays Causing Negative Cash Flow?

2000

Second suites project

LSHC's Second Suites project is initiated in collaboration with the City of Toronto to provide information about the bylaw permitting second suites across Toronto, as well as fire safety regulations, property standards, the then–Tenant Protection Act, and how these rules affect landlords of a second suite.

LTB Delays Causing Negative Cash Flow?

2003

TPA Fact Sheets

LSHC introduces the TPA (Tenant Protection Act) Fact Sheets, intended to help landlords navigate a range of issues that commonly arise over the course of a residential rental relationship. The fact sheets are presented in an easy-to-follow Q&A format and focus on issues frequently encountered by the small landlord community.

LTB Delays Causing Negative Cash Flow?

2003

First landlord learning forum

LSHC organizes its first small-scale Landlord Learning Forum, featuring educational presentations and networking opportunities tailored to small landlords.

LTB Delays Causing Negative Cash Flow?

2007

RTA Fact Sheets

With the introduction of the Residential Tenancies Act (RTA) in 2006, which replaces the TPA, LSHC re-launches the fact sheets, renaming them the RTA Fact Sheets.

LTB Delays Causing Negative Cash Flow?

2008

Sound advice for landlords podcast

LSHC launches the Sound Advice for Landlords podcast, giving small-scale landlords across the province convenient access to essential information in an audio format.

LTB Delays Causing Negative Cash Flow?

2008

Income Property consultation

Scott McGillivray from Income Property (HGTV Channel) consults with LSHC to obtain legal information about the process of creating a rental property within a primary residence.

LTB Delays Causing Negative Cash Flow?

2009

Website upgrade

LSHC’s website receives a comprehensive makeover, featuring a modern design, improved navigation, and enhanced accessibility to better serve the needs of small landlords. The updated site offers streamlined access to resources, fact sheets, and tools, making it easier for users to find important legal information and support.

LTB Delays Causing Negative Cash Flow?

2011

First large-scale landlord learning forum

In response to the high demand for educational presentations, LSHC organizes its first large-scale Landlord Learning Forum.

LTB Delays Causing Negative Cash Flow?

2012

Human rights in rental housing

LSHC creates A Landlord's Reference Guide to Human Rights in Rental Housing booklet to help landlords gain a better understanding of how they are impacted by the Ontario Human Rights Code.

LTB Delays Causing Negative Cash Flow?

2014

Town hall webinars

LSHC launches the Town Hall project, a series of town hall meetings delivered in webinar format to keep the small landlord community informed and educated on landlord and tenant matters.

LTB Delays Causing Negative Cash Flow?

2015

New location

After relocating several times, LSHC joins the Co-operative of Specialty Community Legal Clinics of Ontario at 55 University Avenue in downtown Toronto.

LTB Delays Causing Negative Cash Flow?

2017

Landlord learning videos

LSHC produces the Landlord Learning Videos project in partnership with several industry experts to help small landlords learn about and better understand landlord and tenant law in Ontario.

LTB Delays Causing Negative Cash Flow?

2019

Landlord learning modules

LSHC releases the Landlord Learning Modules, a series of step-by-step video guides designed to help small landlords avoid common errors when completing a notice of termination and/or an application to the Landlord and Tenant Board.

LTB Delays Causing Negative Cash Flow?

2021

Landlord education series

LSHC introduces the Landlord Education series, a series of live webinars designed to provide legal education to the small landlord community and encourage greater engagement with the LSHC staff.

LTB Delays Causing Negative Cash Flow?

2023

Landlord lunch & learn series

LSHC re-launches the Landlord Education series project, renaming it the Landlord Lunch & Learn series.

LTB Delays Causing Negative Cash Flow?

2023

Website improvements

LSHC’s website receives a more modern design, improved navigation, and enhanced accessibility to comply with AODA guidelines and better serve the needs of all small landlords.

LTB Delays Causing Negative Cash Flow?

2023

Second suites website

The website undergoes a comprehensive makeover, featuring a modern design, improved navigation, and enhanced accessibility to better serve the needs of small landlords interested in creating a second suite. It includes tools and resources such as an interactive service directory map and printable guides to support the development of second suites across Ontario.

LTB Delays Causing Negative Cash Flow?

2025

LSHC's 50th anniversary