LSHC’s History
Landlord’s Self-Help Centre (LSHC) has proudly served the community since 1975. To mark our 50th anniversary, we’ve created a timeline highlighting some of our most significant milestones.

1975
How it all began.
LSHC begins as Landlord Aid (referred to as Landl’Aid), founded by Lita Wisman, a small landlord from Parkdale. It initially served small landlords in Toronto’s Parkdale and High Park areas.

1977
Incorporates as a non-profit organization
Landlord Aid becomes incorparated as a non-profit organization under the name Landlord's Self-Help Centre and a community legal clinic. The clinic was mandated to assist small landlords expanding services from Toronto to all of Ontario, and funding was provided for operating costs and a staff of four employees.

1986
First quarterly newsletter
LSHC publishes the first issue of its Quarterly Newsletter to keep the small landlord community informed about legislative and procedural reforms, emerging trends, and issues of special interest.

1988
First how to guide
LSHC produces the "How to Guide" for Landlords on Eviction Procedure in Ontario. The guide provided the small landlord community with information on the current legislation and offfered giudance on completing the frequently used notices of termination, and court documents.

1998
Expands print resources
LSHC produces A Landlord’s Survival Guide to the Tenant Protection Act to provide small landlords with printed information on a variety of topics related to residential rental relationships

1999
First website
LSHC launches its first website, designed to serve as the main point of contact and information hub for small landlords.

2000
Second suites project
LSHC's Second Suites project is initiated in collaboration with the City of Toronto to provide information about the bylaw permitting second suites across Toronto, as well as fire safety regulations, property standards, the then–Tenant Protection Act, and how these rules affect landlords of a second suite.

2003
TPA Fact Sheets
LSHC introduces the TPA (Tenant Protection Act) Fact Sheets, intended to help landlords navigate a range of issues that commonly arise over the course of a residential rental relationship. The fact sheets are presented in an easy-to-follow Q&A format and focus on issues frequently encountered by the small landlord community.

2003
First landlord learning forum
LSHC organizes its first small-scale Landlord Learning Forum, featuring educational presentations and networking opportunities tailored to small landlords.

2007
RTA Fact Sheets
With the introduction of the Residential Tenancies Act (RTA) in 2006, which replaces the TPA, LSHC re-launches the fact sheets, renaming them the RTA Fact Sheets.

2008
Sound advice for landlords podcast
LSHC launches the Sound Advice for Landlords podcast, giving small-scale landlords across the province convenient access to essential information in an audio format.

2008
Income Property consultation
Scott McGillivray from Income Property (HGTV Channel) consults with LSHC to obtain legal information about the process of creating a rental property within a primary residence.

2009
Website upgrade
LSHC’s website receives a comprehensive makeover, featuring a modern design, improved navigation, and enhanced accessibility to better serve the needs of small landlords. The updated site offers streamlined access to resources, fact sheets, and tools, making it easier for users to find important legal information and support.

2011
First large-scale landlord learning forum
In response to the high demand for educational presentations, LSHC organizes its first large-scale Landlord Learning Forum.

2012
Human rights in rental housing
LSHC creates A Landlord's Reference Guide to Human Rights in Rental Housing booklet to help landlords gain a better understanding of how they are impacted by the Ontario Human Rights Code.

2014
Town hall webinars
LSHC launches the Town Hall project, a series of town hall meetings delivered in webinar format to keep the small landlord community informed and educated on landlord and tenant matters.

2015
New location
After relocating several times, LSHC joins the Co-operative of Specialty Community Legal Clinics of Ontario at 55 University Avenue in downtown Toronto.

2017
Landlord learning videos
LSHC produces the Landlord Learning Videos project in partnership with several industry experts to help small landlords learn about and better understand landlord and tenant law in Ontario.

2019
Landlord learning modules
LSHC releases the Landlord Learning Modules, a series of step-by-step video guides designed to help small landlords avoid common errors when completing a notice of termination and/or an application to the Landlord and Tenant Board.

2021
Landlord education series
LSHC introduces the Landlord Education series, a series of live webinars designed to provide legal education to the small landlord community and encourage greater engagement with the LSHC staff.

2023
Landlord lunch & learn series
LSHC re-launches the Landlord Education series project, renaming it the Landlord Lunch & Learn series.

2023
Website improvements
LSHC’s website receives a more modern design, improved navigation, and enhanced accessibility to comply with AODA guidelines and better serve the needs of all small landlords.

2023
Second suites website
The website undergoes a comprehensive makeover, featuring a modern design, improved navigation, and enhanced accessibility to better serve the needs of small landlords interested in creating a second suite. It includes tools and resources such as an interactive service directory map and printable guides to support the development of second suites across Ontario.
