The Board will schedule a hearing to listen to what the landlord and the tenant have to say, and to consider any evidence they have to present. For most applications hearings are being held by video conference using Microsoft Teams or Zoom. Parties can also participate in video conference hearings by telephone. If you have a scheduled hearing, the LTB will send you the details of your hearing as soon as possible.  Each party presents any evidence they have and they tell the Member about the situation. In an electronic hearing the parties must file email evidence before the hearing and then they tell the Member about the situation over the telephone or by video conference. Sometimes the Board will schedule a written hearing. In a written hearing the parties provide information about the situation by filing written documents by the deadlines set out in the Notice of Hearing. The Member uses these documents to make their decision.  For more information visit –

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