Landlords can use one of the following methods when filing applications with the Landlord and Tenant Board:
E-file: This service works best if you only have one application to file. However, the type of applications filed this way are limited to Form L1 – Application to Evict a Tenant for Non-payment of Rent and to Collect Rent the Tenant Owes and Form L2 – Application to End a Tenancy and Evict a Tenant. Landlords should use e-file if they are only filing one of these applications. If you try to file both the L1 and L2 at the same, e-file will require you to pay the filing fee twice. Also note that there is a discounted filing fee when using the e-file option. Discounted fees only apply to single applications L1 and L2 when e-filed. Visit https://tribunalsontario.ca/ltb/e-file/ to e-file your L1 or L2 application. Note: When e-filing your application, you can pay with MasterCard, Visa or any debit card except for a CIBC debit card.
E-file also requires your computer to have one of the following Internet browsers: Google Chrome, Internet Explorer (version 9 or higher), Firefox or Safari. It also requires specific computer software which is Adobe Reader (version 8 or higher) to open, save, or print copies of completed application forms. Landlords can download Adobe for free from https://get.adobe.com/reader/.
NEW! By email: Landlords can now file single or combined LTB applications by email. The following applications can be filed by email:
- Combined L1/L2 Applications
- A1: Application about Whether the Act Applies
- A2: Application about a Sublet or an Assignment
- A4: Application to Vary the Amount of a Rent Reduction
- L3: Application to End a Tenancy – Tenant Gave Notice or Agreed to Terminate the Tenancy
- L6: Application for Review of a Work Order about Provincial Maintenance Standards
- L8: Application Because the Tenant Changed the Locks
- L9: Application to Collect Rent the Tenant Owes and Request to Review
When filing applications by email, landlords must first pay the filing fee on the LTB website at https://www.efiling.ltb.sde.gov.on.ca/AltPay/AltPayForm.aspx. You can pay with MasterCard, Visa or any debit card except for the CIBC debit card. Landlords can file more than one application against the same tenant and pay one filing fee by email.
Once payment is made, you will receive a receipt by email. You must write the 7-digit receipt number in the Payment Method section of the application that you are filing. You can then email your application(s), supporting documentation and a copy of your receipt to LTBPayments@ontario.ca. When sending your application(s) by email, include your 7-digit receipt number and full rental unit address in the subject line. Follow the following format: Receipt # 1234567; Basement unit, 123 Carnation Street, Toronto, ON, M3P 4V1.
In person: Landlords can file single or combined LTB applications with ServiceOntario only if one of the following conditions is met: the application(s) represents an emergency situation, the landlord does not have access to a computer, the landlord’s only methods of payment are cash, certified cheque or money order, and other limitations the landlord may have that require them to file in person. Landlords can file more than one application against the same tenant and pay one filing fee in person.
Note: To find out which ServiceOntario locations accept LTB applications (as you are not able to file at all locations), please visit: https://www.services.gov.on.ca/sf/?en#/oneServiceDetail/13180/ip/ls
By mail: Landlords can file single or combined LTB applications by courier. The filing fee must be included by providing your credit card information, certified cheque or money order. Landlords can file more than one application against the same tenant and pay one filing fee by mail. LTB applications sent by courier must be addressed to:
Landlord and Tenant Board
25 Grosvenor Street, 4th Floor
Toronto, ON M7A 1R1
If landlords are sending their applications by Canada Post, these can be mailed to your respective LTB regional office. To review LTB locations, visit https://tribunalsontario.ca/ltb/contact/
By fax: Landlords can file single or combined LTB applications by fax. Filing fee must be included by providing credit card information. To review LTB fax numbers, visit https://tribunalsontario.ca/ltb/contact/
Landlords can file more than one application against the same tenant and pay one filing fee by fax.
Note: When paying a filing fee with a certified cheque, it must be payable to the Minister of Finance.
To review the LTB filing fees, visit https://tribunalsontario.ca/ltb/filing-and-fees/#
Any subsequent form that does not require a filing fee and is associated with a current file can be submitted with the LTB by sending it by email to LTBPayments@ontario.ca