The Residential Tenancies Act gives landlords the right to show the rental unit to prospective purchasers on 24 hours’ written notice between the hours of 8 am and 8 pm. If the required notice has been given and the tenant refuses entry, contact the Rental Housing Enforcement Unit so they can intervene. RHEU can be contacted at 416-585-7214 or Toll Free 1-888-772-9277.

To learn more about RHEU, visit https://www.ontario.ca/page/solve-disagreement-your-landlord-or-tenant#:~:text=If%20you%20tried%20to%20contact,1%2D888%2D772%2D9277