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Posts by category
- Category: Did You Know
- Category: Landlord Education Series
- Category: Landlord Learning Tools
- Category: Landlord’s Self-Help Centre Blog
- LTB Hearing Glossary / Glossaire des audiences de la CLI
- What is a “Stay” of an Order? / En quoi consiste une « suspension » d’une ordonnance?
- Toronto to Follow Hamilton’s Lead in Creating Anti-Renoviction Bylaw / La ville de Toronto va suivre l’exemple de la ville de Hamilton en adoptant un règlement anti-rénoviction
- Tax Credits: GST/HST Rebate for Landlords / Crédits d’impôt: remboursement de la TPS ou de la TVH aux propriétaires
- Restoring In-Person LTB Hearings / Rétablissement des audiences de la Commission de la location immobilière en personne
- Rooming Houses Legal in Toronto!/ Les maisons de chambres sont légales à Toronto!
- LTB Delays Causing Negative Cash Flow?/ Les retards de la CLI entraînent un flux de trésorerie négatif?
- Landlord and Tenant Board Backlog/ Procédures en souffrance de la Commission de la location immobilière
- Filing Applications with the LTB/ Dépôt de requêtes auprès de la CLI
- Mediation at the Landlord and Tenant Board
- 2021: Standard Form Lease Amended
- What you should know about Bill 184
- Bill 184 – Protecting Tenants and Strengthening Community Housing Act, 2020
- Board of Directors Meeting July 26, 2023
- Board Meeting September 28, 2022
- Board meeting-July 27, 2022
- Board meeting-June 22, 2022
- Board Meeting-May 25, 2022
- Board Meeting-April 2022
- Board Meeting - March 23, 2022
- Board Meeting - February 23, 2022
- Board Meeting-January 26, 2022
- Board Meeting - November 24, 2021
- N4
- 2017 RTA Changes Arising from Bill 124 - Rental Fairness Act, 2017
- All Things Related to RENT (Part One)
- Eviction by Sheriff
- Terminating a Tenancy Early with N5
- Implementing a Smoke-Free Policy
- Collecting Monies Owed
- Tenant Belongings
- Non-payment of Rent
- ENDING A TENANCY: Who, Why, When and How
- ENDING A TENANCY: Landlord's Own Use /Purchaser's Use
- Entering the Rental Unit
- Public Meeting regarding Short-Term Rentals in Toronto
- Landlord's Own Use
- I rent rooms in my house and I share the kitchen with the tenants, I want to increase the rent but I don't know how much I can charge extra?
- A tenant gave notice to terminate her tenancy on the proper form N9, she has now changed her mind and decided to stay. Can I enter into a new agreement with her and charge her a new rent?
- Can the Request to Review an Order be made in the form of a letter rather than on the form?
- Is there a deadline for filing a Request to Review an Order?
- What does a Request to Review an Order mean?
- What is the difference between a Request to Amend an Order and a Request to Review an Order? I have a case at the Landlord and Tenant Board based on arrears and I received an Order. However, I have noticed that the amount of the arrears of rent owing is incorrect. Which form do I file to have the error corrected?
- I have rented a house to a tenant and I’m wondering how often I can enter the property to do a maintenance inspection? I have been inspecting the property on a monthly basis but the tenant is now complaining that it’s too frequent. What does the law say about this?
- Is there an exemption from rent control for new residential rental units?
- My tenant has placed an ad on Airbnb to rent their unit. The tenant is making more money than they are paying for rent. What can I do?
- The rental unit needs some repairs and the tenant is willing to carry them out if I deduct an amount form his rent. Should I let him complete the repairs and give him a rent reduction?
- My rental unit is exempt under the Residential Tenancies Act, how do I give my tenant notice to leave?
- I did not know my rental unit was an illegally built unit, what can the tenant do about this?
- I moved into my rental property and now I share bathroom and kitchen with my tenant. Does the Residential Tenancies Act apply to me?
- I had filed a Request to Review and had my hearing already. I do not agree with the decision that was made, what is my next step?
- Is the landlord responsible for installing an air conditioning unit?
- The tenant has bed bugs and wants me to pay for the hotel? Am I responsible for doing so?
- I have a hearing at the Landlord and Tenant Board for arrears of rent. The tenant withheld rent for repairs that needed to be done to the floors in the unit. How can we resolve this issue?
- I gave an N4 notice to my tenant for not paying rent. How do I know that they’ve received it if they haven’t told me?
- The police broke the door to my tenant’s unit and I have since been out of contact with him. The tenant has not paid rent since. What should I do at this point?
- My lease states that rent is due on the 15th of the month. The tenant and I verbally agreed to change the rent due date to the 1st. My tenant has not paid rent this month. What date should I put on the N4 notice?
- How can we as landlords protect ourselves with regards to marijuana legalization?
- I served the N12 notice to the tenant's 13-year-old daughter, and I have a proof that the tenant had received it. On the Certificate of Service, what do I check off as to how the notice was delivered?
- Would you be able to refer or provide a list of lawyers who can assist me?
- I recorded a conversation with my tenant. Is this admissible at the hearing?
- Our tenant’s yard is filled with garbage. We have photographic evidence of this. What are our rights as landlords regarding getting this cleaned up?
- Do the same rules regarding ending a tenancy apply whether it’s a fixed-term lease or a month-to-month lease?
- I needed to do some maintenance work in the rental unit, but the tenant found a separate company to do the work and sent me the bill afterwards. What can I do about this situation?
- I currently have major drain work which I need to carry out in my rental property. This is due to the tree roots outside the house which blocked the connection to the city drain. This affects my existing tenant’s ability to use the water & washrooms. I have offered my tenant who is a professional another similar unit without any charge as a way to compensate for the inconvenience. What are my obligations in this circumstance?
- My tenant pays the rent late all the time, what can I do about this?
- I signed a fixed term lease with my tenants, but they have recently notified me verbally that they needed to terminate the lease by the end of this month. They prepaid the full term when they signed the lease agreement. Now, they are requesting a refund for the remainder of the rental period. The problem is that the Condo Board does not allow more than 1 rental within a 12-month period, meaning I am not allowed to rent out my unit to cover the remaining term of the lease. What can I do to handle the situation?
- How do I know how much interest I owe back to the tenant at the end of every year?
- We have obtained a termination date from the Landlord and Tenant Board, and we would like to pre-book the Sheriff for a certain date. Is this possible?
- My tenant and I went to mediation at our hearing and we came to terms that the tenant will move at the end of the month. Is there any special paperwork that needs to be submitted for this?
- My hearing has already been decided, but I want to submit to the Board a police report I just received in the mail. How can I do that?
- I know that the L3 Application requires a signed Affidavit. However, it asks for a signature of a Commissioner and a signature of a Deponent. What do I do with this?
- I have a question regarding the representative of the landlord. According to the Landlord and Tenant Board, the landlord can have a representative representing them with a written consent. Is there a specific format of such consent/authorization?
- I have to file two separate applications at the Landlord and Tenant Board. Can they be combined if I am filing on the Portal?
- If the LTB finds that I need to compensate my former tenant, who has filed a T2 for reasons #3 and #4, could they also charge me, or fine me, and have me pay penalty money?
- I want to bring witnesses to my hearing at the Board, but I would not like their identity to be revealed due to threats of harassment from the offending tenant. Is this possible?
- I am part of a not-for-profit association. It is a private club with paid members. Our property is in the country, and part of our income is from 10 apartments rented by members of the club. Are we covered by the Residential Tenancies Act?
- What are my tenant’s rights if I share a kitchen with them? I currently feel threatened by their presence and would like to know what I can do about the claims that they want to make against me.
- I am the owner of a residential unit. My tenants currently share the kitchen and bathroom with one of my children. Does the Act apply to our situation?
- I currently have two tenants living in my home with me. We share the kitchen, living room, dining area, bathroom, laundry, and parking in the driveway. What type of notice do I need to give the current tenants if I want them to leave while I do renovations?
- My tenant will not allow me to show the unit at the end of their fixed-term lease. What can I do?
- Am I allowed to enter the common areas of a rental unit without giving 24 hours’ written notice?
- A few weeks ago, my tenant had a cooking fire and as a result the house was destroyed. The tenant had no content insurance, my insurance will cover the loss of the house and the income. The tenant wants to know if they are entitled to getting their last month’s rent deposit back. Am I required to return the deposit? Does this fire terminate the lease? Is there any paperwork necessary to terminate the lease? Do I have any responsibilities to the tenant?
- Can I still serve an N5 notice to a tenant for damage if the tenant claims they don’t know how the damage actually occurred?
- Despite having extensive photographic and video evidence at my hearing of the extensive damage caused by my tenants, I don’t think the adjudicator will rule in my favour. What can I do?
- I want to show my unit to potential future tenants, but my current tenants have left the unit in a state of extreme uncleanliness and disrepair. What are my options?
- My tenant just moved out and left behind a huge mess. I hired a professional to clean the unit before a new tenant moves in. Can I deduct the cleaning cost from the previous tenant’s security deposit?
- Can we specify we want the rent to be paid electronically and not by post-dated cheques?
- Are we required to keep the last month’s rent deposit amount in a separate bank account?
- I used a real estate agent to find a tenant. How long do I have to wait before I get the first and last month’s rent from the tenant’s agent?
- I have never rented before, so I’m not too familiar with what I have to do. Should I have a lease for one year or should I have a monthly tenancy? What is the difference?
- My tenants were on a joint tenancy agreement. They have now separated and one person has moved out. Is the one person who is left behind still legally responsible for the lease?
- Do my tenants have the lawful right to mailbox keys or does this need to be specified in a lease?
- My lease is solely signed to one person and I suspect my tenant may have other individuals living in the apartment. Is there anything I can do about this?
- One of my tenants wants to bring a friend to live with them. How can I screen this person through a proper application process?
- I only found that my tenant lied about their income on their application 3 months after their lease already began. What can I do?
- Is it acceptable for the landlord and tenant to sign using electronic signature?
- Can I force my tenant to obtain contents insurance?
- My tenant contacted me to report a bed bug issue in the rental unit. Is it my responsibility as the landlord to pay for the cost of calling a pest control company to deal with the issue? Am I able to ask the tenant to dispose of their infested belongings?
- I believe my tenant got bed bugs into the building. What can I do?
- My tenant installed several air conditioners in the unit without my consent and despite signing a lease saying otherwise. What are my legal options?
- Is the tenant allowed to install a lock with a key if the landlord gives permission? Would this go against fire safety regulations?
- Our tenant has changed the locks to their unit, has not provided us with keys, and is preventing us from entering the unit by changing the lock on the door. What can we do?
- I need to do some renovations to my unit, but it is currently rented. How can I terminate the tenancy in order to do these renovations and increase the rent?
- My tenants have asked to terminate their lease early. What form can we sign if I agree to let them go?
- What are some indicators suggesting that my tenant has abandoned his or her unit?
- I have an order for eviction based on non-payment of rent. Why do I have to file with the Sheriff? Wouldn’t it just be easier to just change the locks on my own?
- My husband and I separated. We own a house which is under joint names and is rented to 3 tenants. I need the home because it’s close to my school. I’ve been the active landlord, but he has overturned the tenants’ notices. What are my options?
- I jointly own a small house with my soon to be ex. He has rented the basement without my knowledge and the tenant is being hostile towards me. There is no lease and the tenant is refusing to pay me rent. Can I evict him? What are my rights?
- The tenants has not paid for 6 months and I have started the eviction process so they will be evicted. Can I turn off the hydro now?
- We let go one of our superintendents a few weeks ago and he is no longer occupying his unit. However, he is spending time at the complex and we are wondering what steps we could take for a No Trespassing Order?
- I rent out my basement and my tenant had a man move in with her. He was recently in jail and I don’t feel safe with him in my home. She is loud and causes disturbances. I also want to increase the rent and have my brother move in. Can I?
- I have a tenant in the basement who has overnight visitors almost daily. This is my property and I don't know who is coming and going. What right do they have when it comes to visitors?
- How long can an “outside visitor” stay in a unit until he is considered a tenant? If he stays for an extended period of time, can we demand he be a part of the lease?
- Who is responsible for the new charges for garbage removal in the City of Toronto? Does the lease have to specifically address who is responsible for these charges, or is the charge considered a "utility"?
- Utilities are included with rent, am I stuck paying the bill for increased energy rates?
- The tenant is behind on their gas utility payment and I know this is not considered rent as per the Act. I do not see a form available that applies to this situation, what can I do to recover this money?
- The rent includes utilities and we are concerned about the cost of heating this winter. The tenants have verbally agreed to a $75 monthly increase which is above the guideline amount. Can I do this? What forms are required?
- The rent includes water which, until this year, was flat rate. The municipality has changed to a metered service which is costly. I'd like the tenants to pay for their own water usage, how can I do this?
- The propane company won’t put the bill under the tenant’s name, so the tenants have agreed to pay me the cost for the propane each month. As of right now they have $813.51 outstanding. Am I allowed to serve them an eviction notice for non-payment of rent?
- The municipality says they will add the tenant's unpaid water bill to our land tax! What can I do about this?
- Tenant pays gas separate from rent and it has been shut off for nonpayment. What if my pipes freeze?
- One of my rental units has never paid for electricity. I want to change this, how can I do this?
- My tenant vacated the rental unit without paying their last month’s utility bill, what can I do?
- My tenant is refusing to pay for the hot water tank rental portion of the utility bill and has deducted this amount from the rent payment, what should I do?
- My tenant is moving out at the end of the month, and I have new tenants coming in. If I put the hydro in my name and then into my new tenants' name it will cost more. Instead can I put it directly in the new tenants’ names before they move in?
- My former tenant, without my knowledge, had the utilities for the rental unit put in my name, defaulted on the payments and abandoned the rental unit. The utility company is now asking me to pay the bill, what can I do?
- It has come to our attention that we have been paying for the rental of hot water tanks for 5 townhouses that tenants did not put into their names as per their lease. Is there anything we can do to recoup this loss?
- Is the hot water tank rental the responsibility of the landlord or is that a utility that the renter should pay when they pay a monthly rent plus utilities?
- I told the tenant I'd pay the hydro and he'd be responsible for additional costs at year end.
- I rent 'all inclusive' and the bills are through the roof. What can I do to exclude utilities?
- I rent a duplex and include the costs of water usage in the rent. I would like to change the tenancy agreements to exclude water as I have separate meters for each unit. Please advise on the proper method of making these changes.
- I bought a house and assumed the tenants. The utilities were included in the rent, but the tenants have multiple large aquariums resulting in greatly increased costs. They won’t agree to pay the difference. When can the lease be revised?
- How do I fairly/properly divide hydro bills between two tenants with different sized units?
- How can I require a tenant to pay a fair portion of the utilities when previously utilities were included in the rent?
- How can I protect myself if the tenant removes her name from the hydro while occupying the unit?
- Due to skyrocketing hydro and fuel prices I can no longer afford to pay utilities and the mortgage on my rental property, what can I do?
- Can I charge extra for air conditioners if I am paying utilities? Do I have to give them a written notice?
- Am I responsible if the tenant fails to pay for heat if this is done directly with the provider?
- What can I do to help an elderly couple in their 80's who are increasingly unable to cope and may be a danger to themselves and others.
- Where can I get a rental agreement or lease agreement and how do I conduct a background check?
- What is a bad tenant list and the legality of starting one in Ontario?
- Can I refuse to rent to someone on social assistance?
- When purchasing a property with tenants, what are my rights to screen the current tenants, have them sign leases, or evicting the tenants if I need to renovate?
- Is a new tenant required to provide their Social Insurance Number (SIN)?
- I'm renting for the first time, what information should I collect from prospective tenants?
- I'm a new landlord, how can I conduct a credit check?
- How do I screen prospective tenants?
- How do I collect information from prospective tenants?
- Can landlords use a percentage of the applicant's gross income as a screening tool?
- Do I have the right to screen prospective tenants?
- Are we allowed to advertise for a non-smoking tenant?
- There was a fire in the tenant’s unit and he did not have insurance even though the lease specifies tenants must carry contents insurance. Are we protected?
- The lease states "The tenant shall carry insurance for contents and liability, and provide evidence thereof to the landlord." The tenant has refused to do this, could this be sufficient grounds for eviction?
- Is a tenant(s) obligated to carry insurance for the space he/she occupies?
- When can the landlord dispose of the belongings?
- What is the cost of an eviction?
- What happens when the tenant is evicted?
- What happens if the tenant does not move by the date specified in the LTB order?
- Our rental agreement includes a husband and wife. The husband has behavioural problems and I know I can serve an N5. Is it possible to evict only the husband and leave the wife only as the tenant?
- The police have notified us that our tenants are under investigation for fraud. Can we evict them on this basis? What rights do we as the landlords have now to ensure our rent payments from these tenants will not be affected?
- Please detail the steps involved in scheduling an eviction.
- My grandfather rented out the top floor of his house and has recently passed away. His tenant was very difficult and she has not paid rent in 1 year. We believe she has also been stealing from him. Can we evict her and/or get the police involved?
- I am currently renting my units out to students for 4 month terms, but suspect one may stay longer. After the 4 months I want my new leases to be for 1 year terms. Is there a way to ensure they leave, as I don’t want any surprises later on?
- How is a tenant evicted?
- Can the landlord charge a reasonable fee for storage after the sheriff enforces the eviction?
- Can I evict a tenant if they don’t pay their rent on time?
- What happens if I fail to give access to the belongings within 72 hours of the eviction?
- What happens after the 72 hours has passed and the tenant did not retrieve their belongings? Can the landlord keep, sell or dispose of them? Does the landlord have to compensate the tenant if they make a claim after the 72 hours have passed?
- The tenant moved owing three months rent but left belongings behind. What should I do?
- My tenant recently passed away, what are my obligations?
- My tenant has vacated the rental unit before the end of the lease, what should I do with the belongings they left behind?
- My previous tenant owes $8,000 in unpaid rent. At the Board she agreed to pay in instalments, but has defaulted leaving a car behind. She isn’t returning my calls and I don’t know her new address. Can I sell the car as a means to collect my money?
- I received an order from the Board and the tenants were evicted by the sheriff. What about their belongings?
- I gave notice and the tenants moved out. How long before we throw out their things?
- A tenant left some of their belongings behind, and I let them know they’re still here. How long do I have to hold onto everything before disposing of them?
- My former tenant filed an application with the Landlord and Tenant Board. How can a non-tenant do this?
- I am defending a T2 and the adjudicator stated that 60 days’ notice must be given by the landlord when he is working on a large project, also that landlords have some leeway with respect to quiet enjoyment by the tenants. Which Act is this from?
- A former tenant filed an application at the Board, but we reached an agreement before I received notice. I refunded their deposit and they moved out, but the application is still listed as open at the Board. How do I know if it will still proceed?
- What is a tenancy agreement?
- We rented to a couple on a verbal agreement with no LMR deposit. They haven’t lived up to the agreement and regularly pay late. Can I formalize the agreement in writing now?
- We purchased a triplex and all the leases have expired. Can I write up new leases and have the tenants them?
- The tenants moved in 5 months ago and signed a one year lease. Now my tenants have asked that I add one more person to the agreement. Is there a specific form to amend the lease?
- The tenant began renting a year ago and was provided with a parking spot to be used for the "Lessee's private passenger vehicle". The tenant is now allowing her guest to use her parking spot, is she allowed to do this?
- The lease expires in 60 days, do I have to give the tenant another lease?
- The agreement requires the tenant to mow the lawn and shovel the snow. How can I enforce this?
- The agreement requires the tenant to buy insurance to cover third party liability. They now refuse!
- Tenants must provide samples of paint colors, light/neutral shades only. What if they don't comply?
- My written agreement clearly states NO PETS. The tenant says she's allowed to have a dog.
- My tenancy agreement for my boarding/lodging house stipulates that guests are permitted in the common areas only. Does this contravene the Residential Tenancies Act?
- My rental agreement was with one person, now two are living in the unit and paying very low rent.
- Isn't the tenant required to move at the end of the lease?
- Is there a standardized form that a potential renter fills out to provide information about previous address, previous landlord, employment history etc.. If so, where do I get them?
- I entered into a lease agreement with a tenant but I did not use the new Standard Form of Lease. The tenant has requested that I provide the new Standard Form of Lease. Is there a time frame to provide the lease to the tenant?
- I'm interested in renting out my property, can I simply obtain a blank copy of a lease agreement on the internet or do I need to contact a specific organization to obtain this?
- I sent a new lease to my tenants, the current one is expiring. They circled an article in the lease that states after the original lease is satisfied a tenant does not have to sign a new lease.
- I just bought a house with a rental unit occupied by tenants. They won't sign a rental agreement!
- I have a tenant that signed a lease with her husband and they split up. The husband moved out and wants to be taken off the lease, and I don’t feel the wife can afford it alone. Do I have to continue the lease with the wife when the lease is up?
- Do you know of any resources that offer sample residential leases in Ontario?
- Am I allowed to insist on a new 12 month lease after the first 12 month lease expires?
- According to their lease, their occupancy starts April 1 but they want to drop off some boxes prior to that date. Would that be considered legal occupancy if they have their belongings in the unit before April 1?
- What happens when a tenant assigns or sublets a unit without informing the landlord?
- What happens if the landlord refuses to consent to an assignment request?
- What forms are required if one of two co-tenants moves out and a new tenant moves in?
- What does "assignment" mean?
- What are the landlord's options if the tenant asks to assign the rental unit?
- The basement tenant wants to move end of March but has a lease until July 31. He proposed assigning the rental unit, but I will soon leave for an extended holiday and return in May. Can I refuse the assignment since I'll be away and have no one to manage the details?
- My tenant vacated without notice, taking all their furniture and belongings, but left someone in possession who claims they've sublet. The lease requires the landlord's written consent must first be obtained. What can I do?
- My tenant does not have a lease but has asked for my consent to sublet. Is this allowed?
- How do I deal with a tenant that is away for months at a time and lets other people live in her apartment while she is away?
- A tenant sublet to a young boy aged 17, we had no knowledge of this and gave no consent. What now?
- The tenants have stayed my order and requested a review of the order. How do I prepare for the hearing?
- We own a duplex that is heated centrally. The tenant smokes and we don't, can I ask them to smoke outside?
- The tenant signed a lease that states no smoking. She does and damage has resulted. What can I do?
- No smoking has been the rule in my rental units, how do I enforce it?
- Can I include a no-smoking clause in my Tenancy Agreement?
- Can I declare my rental property a smoke-free environment?
- The tenant vacated leaving damages which cost $5000 to repair. What’s the best way to recover the money I've spent?
- I am a landlord that has a tenant who owes me both rent and utility money. Do I have to go to both the Landlord and Tenant Board and the Small Claims Court? Or can I just go to Small Claims Court?
- What is the process if the renter disputes an exemption from the Residential Tenancies Act?
- What is required to apply to the Landlord and Tenant Board to determine if a tenancy is covered under the Residential Tenancies Act?
- We rented a bedroom to a family friend on a short term basis more than a year ago. She shared the kitchen and bathroom with us, the owners. The police became involved because of a conflict and she was told to remove her belongings and vacate. An application has been filed with the Board alleging wrongful eviction.
- The Residential Tenancies Act does not apply to my tenancy agreement because I share a kitchen and/or bathroom with my renter. Is there any legislation that applies to my situation?
- I want to enforce an eviction notice I gave to my renter, the tenancy agreement is exempt from the Residential Tenancies Act. Will the police help?
- I share a kitchen and/or bathroom with my renter. The renter vacated the rental unit without proper notice as required by our written agreement. What can I do?
- How is notice given if the agreement is exempt from the RTA?
- Does the Residential Tenancies Act apply when the owner shares a kitchen with a renter?
- What happens if the tenant denies receiving documents?
- I am a first-time landlord dealing with tenants who are attempting to deny me entry to the unit. I sent the tenants a 24 hours’ notice of intent to enter by text, but they claim this is not considered written notice. What is the proper way of giving a notice of entry?
- Can a form N4 (notice to end a tenancy agreement for nonpayment of rent) be served to the tenant by email?
- Besides serving the tenant a notice, do I also have to give a Certificate of Service document to the tenant to prove that they have been served?
- When selling a rental property, how can I ensure the tenant will let the realtor show the house to potential buyers?
- What notice do I have to provide to my tenant when I intend to show the unit to a prospective buyer?
- What if the purchaser does not want to occupy the rental premises but he wants to find his own tenants?
- We are selling our rental property and the mortgagee needs to inspect it. How do we give notice of entry for this reason?
- I sold the rental property and the required notice was given for purchaser's own use. Is the tenant allowed to vacate early?
- The lease ended and we plan to sell the house. We already gave our tenants 60 days notice to vacate. What is the next step?
- I am selling my house and the real estate agent is showing it to potential buyers, is it necessary for me to be present?
- Can we give our tenants notice to vacate before we put house up for sale? There is no lease and repairs are needed before taking pictures of the house and putting it on the market.
- What kind of notice do I need to give to my tenant if I am planning to sell my rental property?
- My tenants are on a week to week lease. I want to evict them so I can sell the property. What form can I give them to vacate for this reason?
- My daughter rents a house from us and we are planning to sell it. Can I give her notice to vacate for this reason?
- I have rented to the same family for four years and I must now sell the property. How do I end their tenancy?
- I have given the required notice to show the rental unit and the tenant is not co-operating, what can I do about this?
- Is the landlord allowed to terminate a tenancy agreement when a rental property is sold?
- I am selling my rental property this fall, how do I let my tenant know that will not renew her lease?
- I am planning to sell my rental property. Do I have to let my tenants know? Do I have the right to ask tenants to let the potential purchaser view the unit? Does the tenancy continue even after ownership has changed?
- I want to sell my rental property, the lease has expired. What are my obligations to my tenant?
- I need to show the premises to an appraiser, what are my rights for gaining access to the rental unit?
- I want to sell my house and have given the weekly tenants verbal notice. Should I give them written notice to vacate?
- I believe the tenant does not have to move if I sell the house. Is this correct?
- A rental property is being listed for sale, what should the landlord know about selling a tenanted property?
- We're thinking of buying a home with a rental unit in the basement in Toronto. What do we need to know to get started?
- I would like to upgrade and existing second suite. Is it necessary to prove the suite existed before July 14, 1994 in order to legalize it? If the answer is yes, how can I prove the existence of the suite?
- What can I do if the tenant is tampering with equipment that could jeopardize the safety of other tenants?
- Must I provide a fire extinguisher and smoke detectors for my rental units?
- During a recent inspection, I found my hard wired smoke alarms were replaced with battery operated units without my consent. Is my tenant allowed to do this?
- I am the leaseholder and need to know my legal rights and obligations to my roommate. I want to evict her because she is dirty and does not help me take care of the rental unit. I am afraid that if I give her notice to leave, she will cause damage to the unit when I leave for work. What is the minimum notice I can give her?
- I have a tenant who has struggled to pay the rent. She has now decided to take in a roommate to help her pay the rent. How can I prevent the tenant from bringing somebody else in?
- I have tenants that have turned their 1 bedroom apt into a makeshift 2 bedroom apt. They boarded up the kitchen doorway and put a curtain across the living room area to create privacy. I believe this does not comply with building and property standards. What can I do about this?
- I have a prospective tenant who wants to bring in a roommate. What control (if any) do I have over who moves in with him, and can I require the second person to complete a rental application and sign the lease as well?
- My rental unit needs repair work due to structural issues. I let my tenant know about it by email 2 months ago and asked her to vacate the rental unit so the work could be completed. After the repairs are done, I would need to raise the rent to cover the repair costs. I am also wondering if I have to let my tenant come back and resume the tenancy after the repairs are completed?
- An occupied rental unit requires major repair work that will take 7 days to complete. The tenant cannot occupy the unit while the work is underway, how can I ensure that the unit will be vacant in order to complete the work?
- We have been renovating part of the rental unit and our tenant living in it is complaining about us entering the unit repeatedly, dust in the air, and noise. She now wants a rent reduction. Is there any standard form we can get her to sign if we give her a rent reduction?
- The tenant pays by cheque and is demanding rent receipts. Do I have to provide them?
- The rent currently includes hydro. I want the tenant to pay for his own usage, is this possible?
- Should I give my tenant a warning letter when her rent payment is overdue? It was due on the first of the month and it is the 15th now and I still have not received her rent payment.
- My weekly tenants have defaulted on the last two rental payments. I am currently filling out the N4 but I am not sure if I give them 7 or 14 days to pay the rent. How much notice is required if they are on a weekly tenancy?
- My tenants make their rental payments at my place of employment and I would like to change this arrangement. What alternative payment options can I give my tenants?
- My tenant has given verbal notice to move out. However, she is behind on rent payments. Is there a form she can sign and date before leaving to confirm the amount she owes and that she agrees to pay?
- Is it legal to ask for and collect rent money from a tenant on public holidays? One of my tenants says that I cannot collect rent from her on July 1st, Canada Day. Is that true?
- If the rent is due on the first of the month and my tenant fails to pay accordingly, when can I serve the notice of eviction?
- If the lease says that Pre-Authorized Deposits is the only form of payment we accept and the tenant signs the lease agreeing to this clause, can we enforce this?
- I would like to offer a discounted rent rate for three months and then start charging the agreed rent amount. Would I be jeopardizing the agreed rent amount if I give this discount?
- I have served a N4 to my tenant and filed my L1 application with the Landlord and Tenant Board. What do I do if they pay me the rent owing including the filing fee two days after I filed my application with the Board? I also expect the rent payment to be late again next month. What do I do then?
- I have been renting to my tenant for 2 years and just learned that I have to pay interest on the last month’s rent deposit.
- I have a tenant who has not paid his rent this month. I have tried to contact my tenant by email and by phone but he has not responded. Should I serve a notice of eviction even though I have not been able to talk to him?
- I have a clause in my lease agreement saying that my tenant has to pay via post-dated cheques during the duration of the lease term. He is now refusing to provide me with post-dated cheques. Can the tenant change the method of payment?
- Does my tenant have the right to deduct any amounts of money from her rent payments? If so, under what conditions can she do this? Which section of the Residential Tenancies Act deals with this issue?
- Can I increase my rent if the tenant has acquired a roommate?
- At our Landlord and Tenant Board hearing, my tenant claimed she is not paying rent because of repairs that need to be done in the rental unit. I served proper notice to inspect the rental unit and when I was inside the unit, I wanted to take photos and video for proof of the damages she caused, but she refused to let me take them. How can I prove the damages she caused ?
- What are my options for collecting the rent based on a Landlord and Tenant Board Order after the eviction has taken place?
- We rented our rental property to a family who did not pay us rent for months. We did not obtain an order from the Landlord and Tenant Board and we just learned that the tenants left our city. They left us with a $1,000 water bill along with $7,500 in unpaid rent. Do you have any advice for us on how to collect this money?
- I have an order against my tenant who does not work but receives social assistance from the government. I know where her ex-husband works but I am not sure if I can enforce my order for arrears against him. Could I collect from her ex-husband?
- I completed and filed the garnishment documents in the Small Claims Court to collect on an order issued by the Landlord and Tenant Board. I also have damages caused by the tenant which were not included in my LTB order, could I include them in my garnishment process?
- How can I collect money the tenant was ordered to pay by the Landlord and Tenant Board?
- A previous tenant has recently contacted me asking for rent receipts. Am I required to provide them?
- The tenancy ended a few months ago and my former tenant is asking me for a receipt for rent paid via direct deposit last year. Why can she not get this receipt from her bank? Do I have to provide her with the rent receipt?
- My tenant has lived in the unit for 5 years and she is now asking for rent receipts dating back to when she started the tenancy. Could I refuse to provide her with rent receipts for rent paid 5 years ago?
- What are my rights if a tenant and I sign a lease agreement with a clause saying that pets are not allowed?
- The tenant brought home a pit bull! Other tenants are complaining about this. Could I force the tenant to remove the pit bull from the rental unit?
- The rental unit is a condominium which does not allow pets. My tenant moved in without a pet but has now brought in one, is there anything I can do about this?
- Our tenancy agreement has a clause that allows my tenant to have up to two cats, and she has exceeded this limit. Can I evict her based on this?
- My tenant has a dog which has caused extensive damage to rugs placed in the rental unit by defecating and urinating. How can I force my tenant to pay for the damages caused by her dog?
- Last week, I rented to a lady who agreed to a “no dogs” clause in the lease. However, she now has a dog which is causing damages and triggering my pet allergies! Is there anything I can do to force her to remove her dog from the rental unit?
- I rented my house to a tenant and I let her move in with only one dog. There are now two dogs destroying the yard and upsetting the neighbours by barking at all hours of the day. How can I evict her based on these damages and disturbances?
- I am allergic to cats and I live in the same house as the tenant. The tenant has brought one into the rental unit which is triggering my allergies. Could I force the tenant to get rid of the cat?
- How many cats and dogs is a tenant allowed to have in the rental unit?
- My unit is very dirty and has a foul odour because of my tenant’s pets. How can I force my tenant to clean the rental unit and get rid of the foul odour?
- The tenant has a car parked on the property without license plates. Can I have it towed?
- My tenants are allowing another person to use their designated parking space without my permission, is there anything I can do to stop them from doing this?
- I just bought a triplex. Can I charge the existing tenants for parking?
- When evicting a tenant because a family member needs the unit how long does the family member need to live there before I can rent it out again?
- When can I terminate a tenancy for personal use?
- What constitutes immediate family to terminate a tenancy for personal use?
- The owners have an 83 unit apartment building and need to move offices into the building. The best place is on the first floor but there are currently no vacancies. Would a landlord’s own use include using the space for a management office?
- I'd like to purchase a house containing two apartments. I'd need one for my son to live in, can I break one of the leases?
- I would like to terminate the tenancy in Unit A so that I may use it for myself. Unit B is unoccupied, what can I do?
- I rented out my home on a two year lease while working abroad. I will be returning early and need the unit for my own use. What are my options?
- I need to move into a unit in my house, as I have just separated from my partner. Do I have to wait until my tenant’s one year lease is up before doing anything? She is also causing problems in the house and disturbing other tenants.
- I need the unit for myself. How long must I live in it and does the tenant have a right to re-occupy the unit once I move out?
- I have a tenant in the basement on a weekly rental. I need the unit for my son, how do I give notice?
- Do I serve an N12 if I’m selling my property? Is the landlord responsible for the difference in rent so the tenants can find comparable rental property? Under what Tenant Law or By-Laws do these issues come under?
- Can eviction for landlord's personal use include my grandson, his wife and great grandson?
- Can a landlord terminate a tenancy for own use when ownership is by a corporation?
- The unit was for one person but a second person has moved in. My utility costs have increased since the second person moved in, can I raise the rent in order to offset my increased utility costs?
- My tenants says they are allowed to have more people move in than the ones named on the lease. Is this true?
- The tenant allowed additional people to move into the rental unit with him. Is this considered subletting?
- My former tenant was evicted from his unit for non-payment of rent and another tenant has allowed him to stay in her unit! Can I legally prevent my current tenant from letting him stay with her?
- My tenant has additional people in the unit and I suspect he is collecting rent from them but claims they are visitors. What can I do?
- I've rented the upper floor of a house to a couple and now there seems to be another couple living with them. What can I do?
- If a tenant has another person living in the unit, what are the rights of the landlord with respect to increase of rent to cover the costs, etc.?
- How long can a tenant have a guest? When can I raise rent to cover costs and wear and tear?
- Can a tenant, who is leasing a house from me, rent a room to someone else without my approval?
- Can a tenant have other people living in the rental unit that are not on the lease and without our agreement?
- What can I do if my tenant does not give sufficient notice to vacate the unit?
- The tenant gave me written notice and has now changed her mind about moving out. What can I do if I want her to move out according to her written notice?
- Is a tenant's verbal notice to terminate a tenancy sufficient?
- I suspect that a tenant is dealing drugs in the rental unit and my other tenants are complaining of disturbances. What can I do about these issues?
- I rented to a tenant for a short term. The tenant is behind in rent and shared expenses and will not leave the rental unit. What is my recourse?
- I just found out my tenants have an extra person stay in the rental unit every weekend. Can I ask my tenants not to bring their guests anymore?
- When the tenant gives notice to end the tenancy, when is the tenant required to vacate the rental unit?
- What happens if the tenant gave notice but does not move and does not pay rent?
- The tenants signed a one year lease and after just one month advised they are unhappy here and are looking for new accommodation. What are my rights in this situation? They have paid first and last month's rent.
- The tenant has verbally agreed to vacate the unit at the end of the lease agreement, is this a valid notice?
- My tenant wants to move out 6 months early. If I advertise the place for rent and I don’t find anyone for the first of the coming month, can I request that she pay that month’s rent?
- My tenant left without providing me with any written notice.
- My tenant is moving out without paying the last month's rent, what can I do?
- My tenant has vacated the rental unit without giving me 60 days notice, what can I do?
- My tenants gave me notice that they will be moving out but they did not vacate yet. I already rented the unit to a new tenant. Can I remove the old tenant’s belongings? What are my obligations to the new tenant?
- My tenant failed to give me 60 days' notice. I received an email on the first of the month advising me that she would vacate on the 27th of the same month. What can I do?
- Is an email to end a tenancy considered sufficient notice to a landlord? Can I insist that the tenant provide me with the proper N9 form? If the N9 form is given, would the 60-day notice requirement start from the day I receive the N9 form?
- I rented half of a duplex to two tenants and one has given notice to leave. The remaining tenant wants to be sole tenant and have control over anyone else that moves in with her. Can I refuse to let her bring a new person in? Can I increase the rent to reflect increasing costs?
- A tenant has given notice of early termination on a one-year written tenancy agreement. Is there a penalty that the landlord can charge a tenant for breaking the lease?
- My tenant moved out of the unit and left his ex-girlfriend in the rental unit. She is refusing to vacate.
- My tenant left last week without notice and he's let someone else live in my house without my permission.
- We've had a hearing and an order has been issued, what comes next?
- We have renters in my basement who have been there 1 year and always gave us issues and broke our washing machine. They threatened to not pay rent for the coming month. We want them out, how should we go about this?
- Two roommates occupy the unit and the one responsible for paying rent is moving out. What can I do?
- Two or more persons have signed the lease and one person is not paying their portion of the rent, what can I do?
- The tenant is withholding payment of rent claiming that our contractor created a power surge during renovations, what can I do?
- The tenant is now separated and waiting for a settlement, rent hasn't been paid in 12 months; I'm filing L9!
- Our tenant has lived in the unit for 6 months and has been late paying rent 5/6 times. We keep giving him N4 notices, and he waits until the last minute to pay. This month’s cheque went NSF, and his lease is up in May, can we give an N8?
- Our new tenants moved into our rental house but the cheque they gave us was N.S.F. What can we do?
- My tenant is 3 months behind in rent. I keep getting promises but no rent and extra people are living there. What are my options?
- My tenant has not paid the rent but I do not want to terminate the tenancy, what are my options?
- My new tenant has lost their job and informed me that they will not be able to pay the rent, what should I do?
- My lease says that I agree to rent to the tenant with the condition that ODSP sends the cheque directly to me (the landlord). I was recently told I will not be receiving direct payment anymore, and am unable to contact the tenant. What can I do?
- I've served the N4 but agreed to give the tenant a chance to make up the arrears. I don't want to go the Board and see no way to collect.
- Is there a form other than N4 I should use to terminate a tenancy when the arrears amount exceeds the monetary jurisdiction of the Board?
- Is Small Claims Court the best way to go about collecting unpaid rent?
- I would like to serve my tenant with a notice of non-payment of rent, how do I get a Form N4?
- I have served my tenant with an N4, what happens next?
- I have been trying to collect past due rent and hydro charges from my tenant. What is the procedure?
- I have been renting my house and now my tenants are having difficulties paying the rent. I have given them N4’s, but the 14 days have passed and I have only been partially paid. I have a feeling they are going to leave, what advice would you have for me?
- I have a tenant who is persistently late when paying rent. When can I go to the Board for eviction?
- I have a Landlord and Tenant Board order and suspect the tenant will abandon the rental unit. How can I track them down?
- How soon can I evict a tenant when they have not been making their rental payments?
- How does non-payment of rent affect a tenants' credit? Do I have to go through the Landlord/Tenant Board or should I contact a Collection Agency?
- Where can I get a copy of the legislation governing residential tenancies?
- When a tenant is deceased, what is the required notice from the family?
- What is the Landlord's Self-Help Centre and what services do you provide?
- What help or tips can you offer to a first-time landlord? Do you have a standard rental application and lease agreement that I could use? If not, do you know where I could find one?
- We want to hire a property manager and give a 2-bdrm apt. as payment, any comments?
- The tenancy began prior to the enactment of the Residential Tenancies Act and I did not provide written notice of my name and address. My tenant is now requesting a rent rebate, do I have to comply with the request?
- The main floor tenant controls the thermostat for four units and sets it too high. What can I do?
- My tenants have calculated 6% interest for two years (2010-2012) and the cost of emergency electrical work, and have discounted their rent owing for the month. I was never contacted about this and was not given a bill. How should I proceed?
- My tenant wants to work in the garage in the winter and the fire department has approved the use of a small wood stove as long as it is WETT certified. My insurance company is saying “no” to this. What should I do?
- My tenant bought and installed cupboards to replace the ones in her kitchen without my permission. Now she is moving out and wants to be reimbursed for them. Do I have to pay her?
- My father’s tenants are in arrears and the units are now in a state of extreme untidiness and destruction due to wilful damage. The units were leased out in good order. How can we collect the rent in arrears from all four tenants and/or evict?
- Is there any way to find out if a potential tenant has been previously evicted from a prior rental property?
- Is there a way that I am able to access my tenants previous Landlord and Tenant Actions/Applications? If so, what do I need to do in order to obtain them?
- I'm planning to convert my lodging house into a hotel. Can you give me more information?
- If a tenant gives notice after receiving an N13 to return to the unit after renovations are complete, what happens if the property becomes smoke- free? Does the tenant have the right to return as a smoker and be considered a grandfathered tenant?
- I have two tenants on the lease and tenant #1 has given tenant #2 an ultimatum, leave or stay in your bedroom until the end of the lease (which is about 2.5 months away). What are tenant #2’s rights? What can I do as a landlord?
- How can a Toronto landlord pass on the new cost for garbage collection?
- Does the landlord have to show proof to his insurance company that a tenant has insurance?
- Could you explain the difference between personal and commercial policies for an owner-occupied triplex?
- Can you please tell me if a condominium (townhouse style) is considered a Residential Complex in the RTA? I’m trying to determine if noise complaints from neighbours in the condo community or complaints from by-law officers can be cause for eviction?
- Can a landlord tell his tenant to NOT have a washer/dryer in the rental unit? If the tenants signed an agreement (in the lease) to not posses a washer/dryer, is that agreement enforceable?
- As I understand it, the city by-law requires there to be a minimum of 100 square feet for each person in the rental unit. Does an infant/baby count as one person?
- The tenant has presented me with a list of repairs.
- Potential tenants want my rental unit regardless of the condition and have offered to sign an agreement to renovate it, what can I do?
- The previous tenant left a window air conditioner; the new tenant is asking for it to be repaired!
- My tenants moved into my unit and notified me that they found mold in the house. I had a company come to do an assessment, and they are quoting $6500-$7500 to correct the problem. Should I tell the tenants to move out until the problem is corrected?
- My tenant informs me there is a wasp nest on the outside of the home. Am I responsible for getting rid of the nest?
- Is the landlord responsible for cutting the grass or removing the snow?
- I have a new tenant who says she can charge me $10 a week for not putting her garbage and recycling out at the curb. I have owned the 5 unit building since 2005 and have never had to collect and place a tenant’s garbage at the curb. Do I have to?
- I have a 5 unit building and in the past, the tenants got together and split the cost to hire a plow to remove the snow. One of my tenants is now saying that it is the responsibility of the landlord to have the snow removed. Is this true?
- Do I have to change a light bulb for the tenant?
- A tenant has a bathtub drain that is not working, and is demanding that the landlord pay for the plumbing costs to repair. The tenant doesn’t maintain orderly cleanliness of the unit. Who bears responsibility for the cost of repair in this case?
- What happens when a tenant's lease expires?
- If the tenant wants to vacate at the end of the lease does he need to give us 60 days notice?
- If the one year lease ends and the tenant wants to stay, do we ask the tenant to sign another lease?
- I have a fixed-term tenancy for one year. If I do not wish to renew the tenancy for the next term, can I give the tenant 60 days' advance notice in writing that tenancy contract is fulfilled and landlord not renewing it?
- I am planning to rent out my condo and am having a hard time finding a standard rental/lease agreement to get my new tenants to sign. Can you direct me to a website that would offer one?
- Can I sign a lease with a tenant specifying the backyard is off limits except for entering and exiting her unit? I want to make sure that I am within my rights to do that. The upper tenant has exclusive use of the yard because they pay more rent.
- Can I require a tenant to sign a lease if the previous years’ lease was just a verbal agreement?
- Can I charge my tenant a penalty for moving out before the end of the lease period?
- Are landlords required to provide prospective tenants a copy of the lease before it is signed?
- A prospective tenant would like a five year lease. What are the pros and cons of doing this?
- What are the remedies for late and partial payments of rent?
- The tenants moved in two years ago and have paid rent late ever since. What can I do?
- The tenants are constantly late in paying their rent, if we take partial payments from them can we evict them for non-payment?
- The tenant signed a 1 year lease and has paid rent late every month since moving in. I serve N4 and the tenant pays but is always a month behind. Do I have to wait til the end of term?
- My tenant is constantly late with rent and sometimes does not pay rent at all. Due to her late payment, I am paying my bills late. I would like to rent to my stepfather as he needs a place. Is there a way to evict the tenant without attending a hearing?
- My tenant had an operation and to be nice I agreed to accept bi-weekly rent payments. Since then he has been constantly delaying the payments and says he will pay an extra $20-$50 each month to catch up, but hasn’t. How can I evict him?
- My tenant consistently pays late the 2nd and the 3rd of the month, rent is due on the 1st. What can I do?
- In the last 12 months my tenant has been late paying the rent 8 times and has been given the proper N4 notices. The tenant is currently on a month-to-month lease. Am I able to evict the tenant? Would I qualify?
- Can I include a penalty for late rental payments in my lease?
- When must I pay interest on the rent deposit?
- When can I request a top up of the last month's rent deposit to the current rate?
- What date goes on first and last month's cheques? Can I cash them now?
- The tenant made a deduction from the rent claiming it was interest owed on her deposit!
- My tenant is short on money and says use the last month's rent, should I?
- My home has been sold and the tenant was given proper notification regarding termination. Instead of leaving at the end of the 60 days, the tenant moved out after 30 days. What happens to the last month’s rent, do they get it back?
- Is there interest payable on the last month's rent?
- If a tenant tells me they want to continue renting on a month-to-month basis after the lease expires do I collect a new last month rent deposit?
- I rented to someone from Vancouver who didn’t have a job, references, or credit information. To compensate she gave me the last two months rent. She gave notice to move out, and is now taking me to the Board for illegal rent. What are my options?
- I am confused about the last month rent deposit and interest. I have a one year lease and have collected first and last months’ rent. When do I pay the interest on the last month rent?
- I agreed to give the tenant extra time to pay the last months rent, it's been 2 months and I'm still waiting.
- I agreed to allow my tenant to pay their last months rent in installments but the tenant has defaulted, what can I do?
- How much can I collect for the rent deposit?
- How do I determine interest on last months rent?
- Can I ask for a damage deposit and 12 post-dated cheques?
- Who is responsible to remove snow from the tenant's door step, walkways and tenant car park or driveway, the landlord or tenant?
- My tenants found a mouse in the house and want me to pay an exterminator. Is that my responsibility?
- My tenant wants to replace the blinds, am I obligated to pay for the replacement?
- My tenant wants to change the baseboards in the rental unit. The existing ones are in good repair. If I allow my tenants to change the baseboards am I required to provide my tenants an abatement of rent?
- I've been renting out a house for twenty years, it's been infested with mice. Who pays for the exterminator?
- If the tenant obstructs the pipes and I have to call a plumber, who should pay?
- If the refrigerator fails, is the landlord responsible to pay for spoiled food?
- If I have tenants in my building that are not getting along, is it my responsibility to try and resolve the issues or should I let them work it out themselves?
- My tenant wants a wheelchair ramp to be installed at her unit. She is presently in a rehab facility and comes home on the weekends. In addition, I put the house up for sale because it has become a financial burden. Do I have to build the ramp?
- If my tenants appeal the decision of the Board, can I stop the appeal? Can the matter continue to be addressed at LTB after an appeal, or does it go to a different court once an appeal is requested?
- If a Board Order is made for the tenants to pay their landlord the outstanding rent that they owe, how is the payment made?
- I had a hearing for an L1 application. No order was given at the hearing and online status says “open”. This was my first time at the Board, how long will it take to get a decision?
- How does the landlord collect money awarded based on an L9 Application if the tenant remains in the unit, and has failed to pay by the date ordered?
- Where can I find information on decisions made by the Board?
- What services are provided by the Landlord and Tenant Board?
- What happens when an application is filed with the Landlord and Tenant Board?
- The Board ordered our tenants to pay their rent owing, and we want to file for Garnishment of Wages. We don’t know where the tenants work, or their home address, and the Simcoe County Housing office won’t give it to us. Can we still file?
- My parents are landlords and have a hearing, they cannot speak English. Would the Landlord and Tenant Board provide interpreters for non-English speakers?
- I served the tenant with a first N5 on July 25th and second N5 on Aug 15th. It’s now Oct 19th and I have been told that I had to apply for a hearing within 30 days after the termination date, and that this period has expired. Do I have to start over?
- I served my tenant an L9 for rent owed as I didn’t want to evict them. They paid one month owing and left, but my hearing date at the LTB is in a couple weeks. I’m still short one month’s rent. Do I have to proceed in Small Claims Court now?
- I made a mistake on my Landlord and Tenant Board application, do I have to start the process all over again?
- I have already served my tenant an N4. Can I also serve her an N5 for damages and file both corresponding Applications (L1 and L2) at the Board?
- How soon after/before the termination date can I file my application with the Landlord and Tenant Board?
- How do I contact the Landlord and Tenant Board?
- Can you help me prepare for my hearing? We are terminating for own use because my parents will move in.
- At my Board hearing the tenants refused free legal counsel. The Adjudicator didn’t like where we were heading, and decided to adjourn until the tenants obtained counsel. I have already been to court 5 times with these tenants. What are your thoughts?
- Am I required to accept mediation when I attend a hearing at the Landlord and Tenant Board?
- A previous tenant filed an Application against us and we have a hearing scheduled at the Board. However, we haven’t received a copy of the application, and do not know what time the hearing will be held. How do I go about getting this information?
- When will the current year’s rental increase guideline be published?
- When a new owner takes possession of a rental property, can they increase the tenant's rent?
- We did not increase the rent last year. Can we add 2 years’ worth of increases this year? How much is the max increase?
- I gave the tenant a 90-day notice for a guideline rent increase. A co-tenant moved out and wanted to be taken off the lease. A new lease was signed with the remaining tenant and now she is saying I can’t raise the rent for 1 year. Is that right?
- What's the best way to get rid of a drug dealing tenant?
- I was wondering whether section 61.1 of the RTA which deals with eviction based on illegal acts would also apply to by-law infractions such as noise, loitering, littering or illegal parking.
- I live in the same house as my tenant but they have their own unit in the basement. I have a strong suspicion of drug use in their unit based on disturbances and visitors at all hours. The police confirm they're monitoring this person's actions for that reason. Are suspicions of drug use in her unit solid grounds to evict?
- I have an offer to lease from a disabled person. Can you offer some tips or links on what to be concerned or aware of when renting to disabled tenants.
- I have a potential tenant who is only 17 and going into grade 12. Is it even legal for her to be on a lease if she is under 18?
- Can the owner of a condo unit advertise that students or anyone requiring a guarantor are not wanted as tenants?
- What recourse does a landlord have when the landlord and tenant live on the same rental property, and the tenant is harassing them?
- What form would I use to evict a tenant who is harassing our employee who is a superintendent.
- I paid for pellets, traps and an exterminator after complaints of mice. Do I pay for damages too?
- We purchased a property for my daughter to live in while she attends university, will this qualify for the exemption under the RTA?
- My tenancy arrangement is exempt from the Residential Tenancies Act, but if my tenant doesn’t move out by the end of July, in order to involve the Police, I need Section 5(i) from the Act which I am having difficulty locating. Where can I find it?
- My rental agreements are exempt in that the roomers share kitchen and bath with my daughter. Can I require the renters to pay extra charges for utilities if their use is excessive?
- My brother owns a house and has two lodgers renting rooms. He's asked them to leave and they refuse.
- I've rented part of my unit to a roommate and must ask him to leave due to nonpayment. It seems that I'm not covered by the RTA but a licensee/licensor relationship, help!
- I would like to rent a furnished basement apartment for a short-term (3 month) lease. Would the Residential Tenancies Act apply?
- I understand my house is exempt from the RTA, but I am wondering if there are specific rules/laws for entering the rented rooms, or allowing tenants to use anything in the house (bathroom/kitchen/laundry room)?
- I rented a room in my home where I share the bathroom with my tenant. The tenant gave notice to terminate her lease, and requested permission to sublet, but I refused. Was I within my rights to deny because my unit is exempt from the Act?
- I rent two cottages and wanted to learn about potential liabilities, can you help?
- I rent some rooms of my house to University students, but we share the kitchen. A tenant notified me by text that he wanted to break the lease. I required 60 days’ notice, but he says he’s not required to give that much notice. What do I do?
- I own a commercial building with one residential unit, does the Residential Tenancies Act apply
- The owner lives in the basement, and the kitchen is shared by everyone living in the house. One of the tenants is disturbing the owner and other tenants. I would like to ask him to leave, but want to comply with the Act.
- I live with my tenant and we share the same kitchen, what are the rules applying to rent increases, interest on deposits and notice of termination?
- How much notice is needed to terminate a tenancy that is exempt from the Residential Tenancies Act?
- Does room rental fall under the Landlord and Tenant Act?
- What happens after an eviction order is granted?
- The Board issued an order evicting my tenants but they have refused to leave. I've heard that enforcement by the Sheriff's Office can cost up to $350. How can I get this reimbursed? Will I have to go to Small Claims Court to get the money back?
- What are the notice requirements for entering a unit for other reasons?
- What are my rights when it comes to cleaning up the units for a showing and open house? Can I paint? Bring in cleaners? Is there anything I can do about the extreme clutter? Can I ask the tenants to leave while the open house is going on?
- The tenant is complaining about a leaky pipe, can I go into the unit and repair it?
- My tenant gave 60 days’ written notice to vacate their unit, and I am trying to show it to potential tenants. However, the old tenant is restricting when I can show the unit, and wants 24 hour notice before I enter. What can I do?
- My insurer needs to inspect the property, can I enter?
- I've given the required notice and the tenant refuses to let me in. What can I do?
- I would like to do some landscaping work on my rental property, am I required to notify my tenants?
- I want to inspect my rental unit to make sure that everything is okay, and I gave a 24 hour notice to the tenant before my visit. During the visit, can I take some pictures of the house as evidence, in the event that damage occurs in the future?
- I understand the landlord must give the tenant 24 hour notice to view the unit. Subsequently, if the landlord is serving the N4 or N8 notice, does he also have to give 24 hour notice to let the tenant know he is coming or can he knock on the door?
- I posted a notice to enter a unit to do an inspection. I was unaware the tenants were out of town. Due to this, they didn’t receive the notice and are angry because they say we entered illegally. Is this true?
- I need to enter and inspect a new smoke alarm. I can't find a form, do I give a handwritten notice?
- I clean the unit on a weekly basis, do I have to give notice every week?
- I am trying to purchase under power of sale by the bank and the existing tenant will not give access to the apartment. What rights do I have to get into the house?
- How does a landlord give notice to enter the unit?
- What is the most effective way to terminate a tenancy?
- We plan to sell the house and have given 60 days notice. What are the next steps?
- The tenant has given me verbal assurance he'll be out at the end of next month, should I get this in writing?
- OWN USE: I have moved back from another province and I want the rental unit for personal use. What can I do?
- OVERCROWDING: I rented to 1 tenant, now there are 3 people in the unit. What can I do?
- Our tenant gave verbal notice that he was moving out of our rental unit, but there’s reason to believe he intends to remain for a longer period of time. We want to re-rent to someone else or sell the property. How can we get him to leave?
- What action can a landlord take if the tenant doesn't pay the rent?
- My tenants have a 1 year lease. Do I have to give a reason for not renewing their lease? I found new tenants that I'd prefer to rent to and don't want to "kick them out" before the lease is up but I'd like to have a new tenant when the old lease is up.
- My tenant said she’d be staying another year. Now she’s giving me 2 months notice. What can I do?
- My tenant is breaking the lease. Does she have to find me a new tenant?
- My son needs to occupy the unit for a few months, can I evict my current tenant? How long must my son live there?
- I'm thinking of moving in to my rental property and renovating, how much notice is required?
- If tenants are persistently late in paying rent, what form can I give them?
- I’m unsure of which eviction notice to serve and wonder if it matters. My tenant has broken 5 separate clauses of the rental agreement, from running an illegal business to damages. What forms/notices do I serve?
- I rented my house as a rent to own. They rent for 5 years and then have an option to buy. Circumstances have arisen that I want to move back and break the lease. Is there some way that I can terminate the lease?
- I rent a house to five students and one is causing trouble. There have been numerous complaints, help!
- I have decided to demolish the rental house on our other property rather than continue to deal with the LTB and tenants. Would you be able to advise me on the procedures for demolition?
- I have an agreement for an eight month term but the tenant plans to move two months early. What can I do?
- I had a father sign a lease as guarantor and the rent has not been paid. Is the guarantor named on the notice?
- I entered into a one-year lease with a couple, but they have since split up and one person remains. He wants to remove her name from the lease because she is no longer living there. I prefer both names on the lease. Am I obligated to consent?
- Does the tenant have to move at the end of the lease?
- The tenant plays loud music until the early morning hours, what can I do?
- The tenant has damaged the premises, what action can I take?
- Can I terminate a tenancy to allow a family member occupy the rental unit?
- Can a notice of termination be given if the purchaser plans to live in the house?
- We've given a tenant notices for extreme noise during all hours of the day & night. What can we do?
- The tenant is noisy at night and smokes marijuana. Other tenants are moving due to the tenant's behaviour. What can we do?
- My upstairs tenants have dogs and they are not cleaning up after their dogs regularly. My tenant downstairs is bothered by the dogs and their mess in the backyard and around the outside of the house. What kind of notice should I give?
- I have one tenant that is harassing another tenant living above him on the second floor. The second floor tenant feels that his life is being threatened. What notice can I give the offending tenant?
- How can I protect myself if my tenant is having too many parties and is disrupting neighbours with loud noise and many cars on the street? Would I get into trouble since I’m the owner of the house? What should I do?
- I rented to a single lady and now she's got two kids. This is my house and I prefer adults.
- When renting out a furnished unit am I allowed to collect a deposit of less than one's month's rent for the furniture, in addition to last month's rent?
- I've purchased two properties, one is a full residence and the other seasonal. I've asked for and received a damage deposit. Is it illegal to ask for a damage deposit?
- I have a tenant moving out of the unit on July 31st, but we have had some bad experiences with tenants leaving damages. Could I give the money back on the 31st when we do the final inspection and get the keys?
- I don’t understand the paragraph on your Rental Application that deals with rent deposits, could you please explain it? If the tenant does not move in can the landlord still hold the last month’s rent?
- What are a landlord's obligations when a tenant dies?
- The tenant passed away and next of kin in PEI asked that I look for a will, SIN#, OHIP, etc. Am I able to enter the rental unit and look for that?
- What can I do to prevent tenants from using a washer and dryer in their unit?
- We have a tenant that left the unit. Our property management team found damages estimated to be $1,900+ when they inspected the unit. Can we try and claim this from the tenant? Is there any action we can take against the property management?
- The tenants painted the unit without consent, they did a bad job of it and used horrible bright colours. Can we ask they repaint?
- The tenants damaged the toilet tank and the main entrance door, what can I do if the tenants do not repair the damages? How can I take legal action?
- The tenants are moving out but have been leaving the lights and fans on and the water running, what can I do?
- The tenant vacated leaving damages which cost $5000 to repair. What's the best way to recover the money I've spent?
- On inspection of rental unit I found a structure built without consent and damage. There is no written lease agreement, what can I do?
- My tenant overloads the washer that is included with the unit, who is responsible for the damages?
- My tenant signed an agreement to take out and maintain fire, theft, liability and water damage insurance. She let her kitchen sink overflow and it caused a lot of damage to the apartment below. She never got insurance, what can we do?
- My tenant is supposed to look after the lawn but he didn’t and I had to repair it on my own. It cost around $1,600 with materials and labour to repair the damage. How do I prove these amounts are legitimate? How would I find the tenant after he moves?
- My tenant is leaving at end of the month and has caused damage to the new floors in the unit. What can I do to recover the cost for repair?
- My new tenants say that the condition of my house is so bad they want to move with a full refund!
- I hold a $300 damage deposit but cost of repair is more, what can I do?
- I came home one morning to find that our tenant had authorized the installation of a satellite dish. She had not asked us about this. We feel she has compromised our insulation. Can she do this? Can we ask her to take it down? What are our rights?
- Can I ask the tenant for a damage deposit and post-dated cheques?
- I rent my garage to a tenant who has not paid rent for 3 months, what can I do?
- I rent a restaurant operated by the tenant that includes a residential area in the rear and above. Is this covered by the Residential Tenancies Act?
- I don't know if you can help, I had an inquiry about the rental of a business.
- I have an order from the Landlord and Tenant Board, tenants were evicted but still owe non-paid rent. How do I register the Board's order with a collections agency, and who/where/when do I register it?
- I got a tenant to move out without an eviction order, and I have an LTB Order for the rent owing. I would like to garnishee the tenant's wages, but he may be on ODSP. I would rather avoid going to court over the money if possible. What options do I have?
- I filed an application with the Landlord and Tenant Board for nonpayment; had a hearing; got an order and the tenant moved out. I want to collect, can I seize his car?
- How can I collect rent arrears from a tenant that has moved out?
- We rent three rooms and the tenants share the kitchen and bathroom- who is responsible for cleaning the shared areas? No one cleans, can I require a cleaning service be used?
- We have had several complaints from tenants regarding pest/flea issues in the rental units with requests to hire professionals to address the issue. Would this be considered a maintenance issue? Can the tenant's be held responsible for the cost of treatment?
- Where can landlords get the information package they are required to give to new tenants?
- When I advertised my unit I specified that "damage deposit required, no children or pets", is this okay?
- The tenant is taking the apartment "as is" because it needs some repairs, is that permitted?
- It's the first time I'm renting, how much can I charge?
- I'm considering purchasing a home for rental income and don't know where to begin.
- If I sign an Occupancy Agreement with someone to occupy my apartment do they possess the same rights as tenants under the Residential Tenancies Act?
- I would like to rent the basement apartment of my home, will the Residential Tenancies Act apply to me?
- I plan to rent my condo, do you know where I can find forms or sample leases? Any advice or tips?
- I am thinking of renting out a bedroom in my family home and would like to know any legal issues that go along with that.
- Does renting a secondary dwelling make me a landlord and subject to Ontario tenancy laws?
- Do prospective tenants have a "cooling off" period?
- We've had several tenants call to request we send pest control to eliminate bed bugs or fleas. I do not consider that this is a maintenance issue as it is usually a result of the hygiene of the tenants or because they have untreated pets.
- My rental property has been infested by bed bugs, what are my responsibilities?
- I was found to have evicted my tenant in bad faith. As a result of mediation, I was given two months to pay $1,200 before interest begins accruing. What are the consequences of paying after my deadline? Can the tenant take further action?
- The tenant's fridge stopped working and the tenant lost some food. They've provided grocery receipts and expect to be reimbursed for lost food.
- Can the landlord prohibit a tenant from using a mini fridge or any other appliance?
- I gave 24-hour notice for scheduled maintenance, I couldn't enter due to a changed lock, what can I do?
- My tenant has signed a Form N11, Agreement to Terminate a Tenancy and has not vacated the rental unit on the agreed termination date, what can I do?
- My tenant has signed a Form N11 Agreement to Terminate. If I renovate the rental unit am I required to provide the tenant with the right of first refusal?
- I have accepted a Purchase Offer from a buyer, and have given my tenants 60 days’ notice. They have the option to stay with the new landlord but they would rather move out. Have I done my due diligence or am I missing anything?
- My tenants have left the country and abandoned the rental unit, what should I do?
- My tenant was arrested and removed by police 3 weeks ago. I don't know if he is in jail or coming back. How do I find out about him? Can I rent out his room? When? Most belongings were taken by police, what should I do with the few items remaining?
- My tenant vacated the rental unit at the end of the month and left behind many personal belongings. She has not replied to my emails and messages. How long must we hold on to these items? What is the process to dispose of them?
- I had a tenant who was behind in the rent. I filed with the Landlord and Tenant Board and obtained an order for eviction. The tenant has since left the unit, but some belongings are in the shed. Can I keep those or throw them out?
- Can a landlord bill a tenant for the cost of damages in the unit once the tenant has left? If copies of keys have been made, can I demand that they be returned?
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