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I am a first-time landlord dealing with tenants who are attempting to deny me entry to the unit. I sent the tenants a 24 hours’ notice of intent to enter by text, but they claim this is not considered written notice. What is the proper way of giving a notice of entry?

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I am a first-time landlord dealing with tenants who are attempting to deny me entry to the unit. I sent the tenants a 24 hours’ notice of intent to enter by text, but they claim this is not considered written notice. What is the proper way of giving a notice of entry?

A landlord may give a 24-hour written notice of entry to the tenant by:
a) handing it to an apparently adult person;
b) placing it in the tenant’s mailbox or where mail is ordinarily delivered;
c) sliding it under the tenant’s door;
d) posting it on the tenant’s door;
e) facsimile to the residence or place of business;
f) courier or mail with additional time added; or
g) email if the person or party receiving it has consented in writing to service by email
Consent to service by email may be revoked at any time by giving notice in writing to the person or party.
Note: Only the notice of entry may be posted on the door. If you must serve any other document to a tenant, do not post on the door.
For more information on serving documents visit the landlord and Tenant Board’s website and refer to Rule 3 at https://tribunalsontario.ca/documents/ltb/Rules/LTB%20Rules%20of%20Procedure.html#r3.

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