Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.
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or choose from our most popular FAQs below:
My tenant has signed a Form N11 Agreement to Terminate. If I renovate the rental unit am I required to provide the tenant with the right of first refusal?
When a tenant vacates a rental unit based on having signed an Agreement to Terminate, they do not have the right of first refusal.
I have accepted a Purchase Offer from a buyer, and have given my tenants a 60 days’ notice. They have the option to stay with the new landlord but they would rather move out. Have I done my due diligence or am I missing anything?
When a rental property is sold and there is a lease in place, the landlord cannot give notice to terminate the tenancy. The new owner would have to honour the existing lease. However, if your tenants are willing to move out earlier, ask them to sign a Form N11 which is a mutual agreement between the landlord and the tenant to terminate the tenancy. This form can be obtained from the Landlord and Tenant Board’s website at www.ltb.gov.on.ca.
We rent three rooms and the tenants share the kitchen and bathroom- who is responsible for cleaning the shared areas? No one cleans, can I require a cleaning service be used?
We’ve had several tenants call to request we send pest control to eliminate bed bugs or fleas. I do not consider that this is a maintenance issue as it is usually a result of the hygiene of the tenants or because they have untreated pets.
My tenant wants a wheelchair ramp to be installed at her unit. She is presently in a rehab facility and comes home on the weekends. In addition, I put the house of for sale because it has become a financial burden. Do I have to build the ramp?
As you can see from the information you have read in the Human Rights Guide, landlords do have a duty to accommodate tenants with special needs unless to do so would cause undue hardship. The Human Rights Code takes precedence over other legislation. Therefore, even if the City is telling you that you’re not required to build the ramp you will still have to follow the Code requirements.
I had a tenant in arrears and I filed with the Landlord and Tenant Board. The tenant has left the unit, belongings are in the shed. Can I keep those or throw them out?
If this means you received an order of termination after a hearing at the Landlord and Tenant Board, and the tenant moved out as a result, then pursuant to S. 41 (1) of the Residential Tenancies Act, 2006 you may keep, sell or dispose of any remaining belongings left behind by the tenant – either in the unit or anywhere on the residential complex such as the shed.