FAQ Categories

Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.

Please select a category from the list on the left above
or choose from our most popular FAQs below:

When a tenant vacates a rental unit based on having signed an Agreement to Terminate, they do not have the right of first refusal.

When a rental property is sold and there is a lease in place, the landlord cannot give notice to terminate the tenancy. The new owner would have to honour the existing lease. However, if your tenants are willing to move out earlier, ask them to sign a Form N11 which is a mutual agreement between the landlord and the tenant to terminate the tenancy. This form can be obtained from the Landlord and Tenant Board’s website at www.ltb.gov.on.ca.

We’ve had several tenants call to request we send pest control to eliminate bed bugs or fleas. I do not consider that this is a maintenance issue as it is usually a result of the hygiene of the tenants or because they have untreated pets.

As you can see from the information you have read in the Human Rights Guide, landlords do have a duty to accommodate tenants with special needs unless to do so would cause undue hardship. The Human Rights Code takes precedence over other legislation. Therefore, even if the City is telling you that you’re not required to build the ramp you will still have to follow the Code requirements.

If this means you received an order of termination after a hearing at the Landlord and Tenant Board, and the tenant moved out as a result, then pursuant to S. 41 (1) of the Residential Tenancies Act, 2006 you may keep, sell or dispose of any remaining belongings left behind by the tenant – either in the unit or anywhere on the residential complex such as the shed.