Landlord Self help Cntre

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Frequently Asked Questions

Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.

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A former tenant moved out a while ago owing a substantial amount of rent and leaving damage to the unit. He actually apologized and told me he would pay but I have not received anything. How long do I have to recover this money from him?

If you have already obtained a payment Order from the LTB, you have up to 6 years to enforce that order through the Small Claims Court. If you have not yet received an LTB Order, then you must file an L10 – Application to Collect Money a Former Tenant Owes, with the LTB within 1 year of the tenant vacating the unit; once you have the Order then you must continue the Collection process in the Small Claims Court.

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A former tenant has filed a claim against me stating that when I served him the N12 notice for personal use, I was required to pay him compensation, but I was not aware of this rule. Is he entitled to this compensation?

Under the Residential Tenancies Act, the landlord is required to pay the tenant the equivalent of one month’s rent as compensation, and it must be paid no later than the termination date listed on the N12 notice.

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A tenant of mine moved out after I asked him to leave because he was causing problems for me and the other tenants. A few months after he left, I received an application from the Landlord and Tenant Board claiming that I harassed him and wants to be compensated. How is he able to file a claim after he has already moved out?

A former tenant is still allowed to file an application against the landlord if they believe they were treated unfairly by the landlord or other tenants. The tenant has up to 12 months from the time the issue occurred or up to 12 months after moving out to file the application.

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My tenants moved out owing rent, utilities and they also caused substantial damages. How do I recover what is owed to me?

Once the tenant moves out owing rent, utilities and/or damages the landlord can file an Application called an Application to Collect Money a Former Tenant Owes.You can use this application (Form L10) only if the tenant has already moved out of the rental unit and you want to obtain an order for what is owed to you.

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Q: One of my tenants has given me written notice that he’s moving out, however he still owes me two months rent, is there anything I can do now about the arrears of rent before he leaves?

In this case you have the option of filing an application with the Landlord and Tenant Board to obtain an Order for arrears of rent only. The form required is an L9 and you can only file this application with the Board as long as the tenant is still in possession of the unit. Once the tenant has moved out, you cannot apply with an L9 application, it will be an L10 application.