Frequently Asked Questions

Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.

No, you are not obligated to provide this service. This would be considered an additional service. If you choose to install the outlet, the landlord can charge an additional fee to the tenant.

A landlord is required to provide and maintain all vital services. A landlord cannot disconnect any vital service until possession of the rental unit is returned to the landlord by the Sheriff. The penalty for failure to provide and maintain a vital service is a fine of up to $50,000 if the landlord is an individual or $250,000 if the landlord is a corporation.

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