FAQ Categories

The Residential Tenancies Act requires ALL landlords provide new tenants with an information package detailing basic landlord and tenant rights and responsibilities as well as information on how to contact the Landlord and Tenant Board. The information package is posted online and is available for download at www.LTB.gov.on.ca

It is a breach of the Ontario Human Rights Code to rent a unit and demand that there be “no children” allowed. A no pets clause is not enforceable under the Residential Tenancies Act. Damage deposits are not lawful under the Residential Tenancies Act, it is in fact an offence under the Act to charge them.

The landlord is responsible for the unit and MUST maintain it in a good state of repair, fit for habitation and for complying with health, safety, housing and maintenance standards at all times, before and throughout the tenancy.

Under the Residiential Tenancies Act landlords have the benefit of “vacancy decontrol” which means landlords can establish a new rent each time the rental unit becomes vacant to reflect current market conditions. Landlords also have the option of changing the services or amenities provided with the unit such as parking spaces, hydro, appliances, laundry facilities, etc.

Please refer to the Fact Sheet on our site entitled “Before You Rent …” at http://www.landlordselfhelp.com/facts/2007_before_you_rent.pdf. This Fact Sheet provides a general outline on the steps to take before renting. You will also find a lot of information for landlords on the Canada Mortgage and Housing Corporation website at www.cmhc.ca and also the Landlord and Tenant Board’s website at www.ltb.gov.on.ca.

You can contact us by telephone during the following hours: Monday 9:00 am to 6:30 pm; Tuesday 9:00 am to 4:30 pm; Wednesday 1:00 pm to 4:30 pm; Thursday 9:00 am to 4:30 pm; and Friday 8:30 am to 3:00 pm. If planning to drop into the office, please call ahead as drop-in hours differ from telephone service hours.

It is not clear what you mean by Occupancy Agreement, but if the person that occupies your apartment will be paying you rent then that person is considered a tenant.

The Residential Tenancies Act applies to all rental units regardless of whether the unit is located in a family home, a large building, a condominium or even a whole house.

You can usually find rental agreement forms as well as rental application forms at Grand&Toy or Staples stores. Real estate agencies may have them as well. LSHC also offers these forms in the members’ area of this website. We have an information sheet entitled Before You Rent that provides guidance on screening tenants http://www.landlordselfhelp.com/facts/2007_before_you_rent.pdf.

Provided that you are the owner of the rental property and the tenant will be required to share the kitchen and/or bathroom with you or your immediate family, landlord and tenant law will not apply to your rental arrangement. Below is a link to our “Sharing Kitchen and/or Bathroom” Fact Sheet which provides further information on this type of rental accomodation. http://www.landlordselfhelp.com/facts/2007_sharing_kitch_bath.pdf

We cannot provide information on this process, but we suggest calling the municipality for this information. If the building is in Toronto, contact the city’s Municipal Licensing and Standards department by calling 311.

If you rent even just one unit, you are a landlord. The Residential Tenancies Act is the current legislation governing landlord and tenant relationships.

The law does not set out any provision that would allow for a “cooling off” period once a tenancy agreement or lease is signed.

A second suite means a second unit rented out in the home where the owner is residing. It must meet specific requirements under the Toronto Second Suites bylaw. You can obtain more information on this issue on the second suites website at www.secondsuites.info.