Landlord should first see amount of time it will take to resolve the issue. If only for a few hours or one day, the landlord can pay the tenant compensation for that one day. The tenant also has a responsibility to comply with preparation to fumigate. If tenant is persistent about living in a hotel, the landlord can either help them pay for the temporary accommodation OR they can give the tenant compensation (based on the number of days the tenant has to be out of the unit). After giving the tenant’s compensation, it will be their discretion what they use that money for (i.e., hotel costs).
How to calculate compensation for a day: (1 months rent x 12)/ 365= daily rate
My tenant has advised there are bed bugs in the rental unit. The tenant believes the bed bugs came from the property next door that share a wall. I have had a telephone conversation with the property owner to ask them to have their property inspected, and if necessary, treated for bed bugs. I have followed up a 2nd time and they are not responding to me about next steps. Can I call Public Health to ask them to examine my neighbour’s property to see if the bedbug infestation has come through our shared wall? Or, is there another approach that you can suggest? The matter is time sensitive as the tenant can not stay in the apartment.
It seems that your question is more about how to deal with the owner of the neighbouring property, as a possible source of the infestation, than it is about eradicating the infestation from your own property.
I can offer the following links – one dealing with the bylaw enforcement side of things, and the other from our own website which deals with the problem from the landlord perspective. You may get your answer from speaking with the Municipal Licensing and Standards or Public Health staff person. However, we can only help you address the pressing issue of eradicating the pests.
You should arrange with a pest control professional if possible, as soon as you can, to begin treatment of your own property. They may wish to notify the neighbour based on their own protocols.
It is not the tenant’s responsibility to treat or spray for pests or vermin of any kind, as landlord you will have to deal with the problem yourself. It is not usually a good idea to let the tenant take the lead on this for practical reasons.
Regarding entry into the property, a landlord can enter a rental unit and do a maintenance inspection provided that the landlord provides the tenant with 24 hour written notice, specifying the date and time of entry between 8am and 8pm, as well as the reason for entry, the day of entry and the time of entry. The time of entry must be between 8:00 a.m. and 8:00 p.m. It is advisable to specify that the inspection will be done by a pest control agent, along with you or your designated agent if you are out of town. The notice can be put directly on or under the door of the unit.
My tenant contacted me to report a bed bug issue in the rental unit. Is it my responsibility as the landlord to pay for the cost of calling a pest control company to deal with the issue? Am I able to ask the tenant to dispose of their infested belongings?
This link from our website explains the landlord’s obligations treating the property, paying for the treatments, etc.:
This link from the City of Toronto (as an example) covers the issue of furniture and usual disposal practices:
The lease wording will not override the landlord’s obligations to maintain the property and comply with health and housing standards.
Working with the pest control company and getting proper cooperation from the tenant is crucial, so open communication, giving proper notices to enter, etc., will be very important in dealing with this problem.
It is the responsibility of the landlord to ensure the property is pest and vermin-free. This means that you are expected to do and pay for a thorough pest eradication, and this is best done by professionals. It is not relevant to the Board how the bugs get into the building.
We’ve had several tenants call to request we send pest control to eliminate bed bugs or fleas. I do not consider that this is a maintenance issue as it is usually a result of the hygiene of the tenants or because they have untreated pets.
Although the Residential Tenancies Act does not address the issue of bed bugs specifically, bed bug infestations still fall under maintenance issues and the landlord’s obligation to ensure that the unit complies with health, safety, housing and maintenance standards. Please refer to the City of Toronto Fact Sheet on bed bugs at http://www.toronto.ca/health/bedbugs/
My tenant has an infestation of bed bugs and the infestation is localised to that particular unit. I believe that the tenant has introduced the bed bugs to the rental unit. Am I still fully responsible for the pest control expense I incurred?
It is generally the landlord’s responsibility to maintain the rental unit which includes any problems with bed bugs and other pests. If a landlord is able to prove that the problem has been caused by the tenant wilfully or through negligence, then the landlord may make an application to the Board.
The Residential Tenancies Act requires landlords to maintain the property and ensure that it complies with health, safety, housing and maintenance standards. It is usually very difficult to prove how bed bugs were introduced to the rental property, therefore it is up to the landlord to take steps to correct the problem. To ensure the effectiveness of your efforts, a landlord will also need the tenant’s help and co-operation. Here is a link to the City of Toronto’s information about bed bugs, http://www.toronto.ca/health/bedbugs/