Landlord Self help Cntre

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Frequently Asked Questions

Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.

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I had filed a Request to Review and had my hearing already. I do not agree with the decision that was made, what is my next step?

You can file for an appeal with the divisional court. You would need to hire a lawyer or a legal representative. We usually do not recommend this option since it can be very costly and may cost more than the damages the applicant is seeking.

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We have obtained a termination date from the Landlord and Tenant Board, and we would like to pre-book the Sheriff for a certain date. Is this possible? How long does the sheriff take?

You will not be able to pre-book the enforcement of an order at the Enforcement Office (Sheriff) as you have to wait until after the termination date to file the request. If you would like to know the current wait for sheriff’s eviction in your city you can call your local Enforcement Office and asking them about this directly. You can find the relevant information for your local Enforcement Office at the following link: https://www.attorneygeneral.jus.gov.on.ca/english/courts/Court_Addresses/index.php

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My tenant and I went to mediation at our hearing, and we came to terms that the tenant will move at the end of the month. Is there any special paperwork that needs to be submitted for this?

When landlords and tenants go through the mediation process, a written mediated agreement is produced. Unless the tenant does not comply with the mediation agreement, no additional paperwork is required.

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My hearing has already been decided, but I want to submit to the Board a police report I just received in the mail. How can I do that?

To present any new evidence, you would have to go through the review process at the Board. The process is described in the following Interpretation Guideline: https://tribunalsontario.ca/documents/ltb/Interpretation%20Guidelines/08%20-%20Review%20of%20an%20Order.html

The form you require is the Request to Review an Order. The form and instructions are available here: https://tribunalsontario.ca/ltb/forms/#landlord-forms

 

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My tenant appealed with LTB order to Divisional Court. What can I do?

At LSHC, we do not provide any information on the appeal process at Divisional Court as that is outside our scoop of practice at the Centre. When it comes to appeals, you have to seek advice from a lawyer.

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If a Board Order is made for the tenants to pay their landlord the outstanding rent that they owe, how is the payment made?

Generally, if an order is made for the tenant to pay outstanding rent, it is to be paid directly to the landlord. In some cases, tenants may be directed to pay rent into the Board, but that usually happens if a case is adjourned and the Board will hold the funds until a decision is made.

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How does the landlord collect money awarded based on an L9 Application if the tenant remains in the unit, and has failed to pay by the date ordered?

Once the Board issues an Order for arrears based on an L9 application, that Order can only be enforced in Small Claims Court. The Board does not deal with the collection process. If you know where the tenant is employed or where they bank, you can go to Small Claims Court and file for a Garnishment of wages or bank account. This can be done even if the tenant is still in possession of the unit.