My tenant wants a wheelchair ramp to be installed at her unit. She is presently in a rehab facility and comes home on the weekends. In addition, I put the house up for sale because it has become a financial burden. Do I have to build the ramp?
As you can see from the information you have read in the Human Rights Guide, landlords do have a duty to accommodate tenants with special needs unless to do so would cause undue hardship. The Human Rights Code takes precedence over other legislation. Therefore, even if the City is telling you that you’re not required to build the ramp you will still have to follow the Code requirements.