Frequently Asked Questions

Your first stop for self-help is a review of our FAQs. Take a look at the ever increasing collection of questions asked by Ontario’s small-scale landlords as well as the actual answers provided by Landlord’s Self-Help Centre.

A landlord is required to provide and maintain all vital services. A landlord cannot disconnect any vital service until possession of the rental unit is returned to the landlord by the Sheriff. The penalty for failure to provide and maintain a vital service is a fine of up to $50,000 if the landlord is an individual or $250,000 if the landlord is a corporation.

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